The Glitz Plano

We rented The Glitz in Plano for a memorial service for our mom. The room is beautiful, just like the pictures. It has a small kitchenette with a full-size refrigerator, his/her bathrooms are tastefully decorated, a back door for deliveries, beautiful, wooden chairs, and the staff was a joy to work with. I highly recommend this space for your next party.

If I could leave a 0 I would. We showed up to our event center to decorate and it was a mess! The party from the night before still had not been cleaned up. I think it's fair to assumeWhen you rent a venue, you expect to show up with it being clean and ready to use.There was stuff all of the floors. The kitchen was a mess. The bathrooms were dirty. Decorations and balloons still up from night before. No paper towels in kitchen or bathrooms, no trash bags in bathroom.Our tables were not set up and table cloths not out or chairs out. We had to wait for him to set up tables so we could start decorating. Some of the tablecloths had stains on them, probably from night before. The chargers they used were dirty, we had to wash food off several of them.To top it off, he was rude. Not apologizing or trying to make things right.He was supposed to come back and mop before guests showed up cause the floors were disgusting and decided to show upLate when our guests were there and tried to mop....we told him to forget it...He isn't moping around guest.Not one timeDid he apologize or make things right.He would be mad or fling his hands.He even showed the venue to 2 or 3People while we were trying to decorate. Making them promises of stuff he would do, that he did not do for us.When you rent a venue, you expect to walk in and it be clean and ready for you to use. That was definitely not the case!