Omni Las Colinas Hotel

Great stay - Friendly staff, quiet, clean and very comfortable rooms. We had our Christmas party here and it was great !!! Excellent service, very professional staff, the food was great, as was the ball room.

Nice hotel. Our room was beautiful. Great location along the lake. You have to go walk around it! Friendly staff. Only major con was they were having a lot of parties at night and were allowing the party goers to park in vallet parking and it was maxing the garage, so you either had to keep your vehicle there at night to keep your spot and uber or use your vehicle but wait in 2 hour parking until a spot became available... we also ate at the downstairs bar and restaurant. We got the burger and wagyu belly and the bone marrow appetizer. The burger was delicious and the fries were the best part!

This review is for Over the Counter cafe. The ambiance is nice with some seating with the view of lake Carolyne. We went with a large group and service was efficient and curteous. They have good selection of beverages, pastries and some breakfast sandwiches and burritos. My iced matcha was well made! I was glad that they could make it sugar free per my request.

I didn't stay here, but my friend did. The views were sweet. The bar and staff were on, and funny. It was walking distance to a few solid restaurants and bars. Next time, I'm staying here

A great hotel with beautiful rooms with many overlooking a lake. I had an amazing room with a living room area. It was quiet and I felt safe. The staff at the desks were great as were those in the restaurant. I am a frequent visitor for work so it's nice to feel a little like home. It's very pretty inside. As a frequent guest you get free beverage when you hit a certain number of visits. They have internet in the rooms but have to pay $4.95 per day for the higher speed. The food at the restaurant was excellent. We have a company function each month there and they never disappoint. Breakfast is too expensive (in my opinion). I paid $16 for coffee and oatmeal! The coffee shoppe however was less than impressive. The two times I went in the staff were rude. The lady in the morning was late getting started and turned many people away when she could have easily helped them with a quick purchase. As I sat in the lobby area I watched her put the pastries out with without gloves...wiping her hands on her pants a few times. Touching many high touch point area that hundreds touch each day and not wearing gloves or more importantly not using a utensil was disgusting. I will never purchase any food from there EVER.

I stayed at Omni Las Colinas for a recent business conference. Admittedly, I frequented the hotel bar quite a bit during my stay. I was really wowed by the great service I received from the entire staff, especially Hala and Jamie! I highly recommend this spot!

Amazing service especially by an employee named Hala- she went above and beyond and truly cared for our every need. Her customer service and attention. To detail is top notch. She is a very special person and exudes love and kindness. She is exceptional!

Went for a business trip sponsored by my organization. The aesthetics were optimal to the senses, valet was prompt and friendly and the wait staff were generous with their customer service however, that front desk and the housekeeping staff were HORRIBLE! They ruined my trip!Jeremy and housekeeping accused me of breaking the bathroom mirror-it was shattered to pieces. My room was so noisy due to the elevator pulleys and the front desk REFUSED to change my room. I couldn't plug anything in because the electricity would go out in the room. My iron in the room did not work. Housekeeping could never find my room and sent it to room 9, mind you, I was 10. The guests were late for EVERYTHING because only 1 elevator worked. It was a horrible experience.Getting back to the mirror, my mirror sat on the TV stand but the broken one was in the bathroom. This staff was very unprofessional, unorganized said housekeeping needs to be fired for being inadequate at their jobs. We have options for Texas or Georgia, next time I WILL NOT be headed to the lone state. Jeremy and housekeeping should be fired! Incompetence of this group made the trip very difficult.Advise: do NOT allow housekeeping in your room alone with your personal items. They do not clean. I found a blonde hair under this bathroom mirror. Did they clean it, nope. The dame rag shr wiped down the toilet with she wiped thr vanity with. Yep I was disgusted. Thank God I always pack my Clorox travel wipes. I am not saying don't stay here but know what you are getting yourself into!Good luck!

DO NOT VALET! My car (tesla) got scratched in the bottom because it sounded from where they pulled out and even the valet guy admitted. But the manager of Omni "Jemery Mason" said that the valet area where they pull the cars are always like that. He said that all other cars and Tesla goes through like that and it is okay. But I am not okay, what is the point to valet and pay if someone else will scratch your car? Bellman taking care. The room, too dark and too old. The housekeeping Leonard (hope I spelled correctly), she was amazing! LRH, food is really bad but the manager and servers are nice.

Great service and hospitality from Hala & Daniella very kind and helpful. Will definitely come back to celebrate a happy hour