Mexican Sugar Dallas Uptown

Had brunch today with friends....Benjamin was our server, he was fantastic! Got all his recommendations and not one was a miss!

Came in for dinner on Saturday and was blown away!! The host stand was welcoming and the service was top notch. Manager Lugo brought out table champagne to celebrate my friend's engagement!

We stopped in for drinks to celebrate a very special birthday. The experience was set with very easy self park or valet. We chose to valet. Our waitress, Gabriella, leveraged her knowledge of the different types of tequila cocktails on the menu- very helpful. The manager, Brent, went above and beyond checking often on our table and the other patrons around us. He had such a positive energy and was very friendly.The drinks were flavorful and robust. The ambiance was modern and warm with two bars serving each floor.

It took almost a hour to get our food. The waitress did a horrible job on making sure we received our food timely!The enchiladas had no seasoning and the brunch quesadillas were extremely greasy (margarine?). Let's just say we could not finish our meals. However, management compted our meal minus the drinks and was apologetic. After eating what little I did there, my stomach was upset and experienced nausea. Ruined the rest of my day. Not seeing this restaurant in my future ever again.

I have to say, this was the worst service I've ever experienced in Dallas--and I'm writing this while still sitting here. From the moment we arrived, the service was disappointing. It took forever for anyone to acknowledge us, and when they finally did, there wasn't a single apology for the delay or any attempt to make us feel welcome.It took forever just to get water, and when our food finally arrived, there were no utensils. Throughout the meal, there was no acknowledgment of water refills or any basic courtesy. The staff was short, unfriendly, and had such poor manners that it was almost uncomfortable to sit through.I also ordered a carajillo but was served an espresso martini instead. When I pointed it out to the waitress, she didn't apologize, just asked if I wanted something else. When I declined, she simply took the drink and walked away without saying anything.I've been to the Mexican Sugar in Plano and always had an amazing experience, but this location was the complete opposite. The staff looked miserable and seemed like they didn't want to be there. If they're busy or understaffed, I can be patient--but at the very least, basic manners and a good attitude go a long way.This experience was so bad that I won't be coming back, and I certainly won't recommend this location to anyone.

Food was good and very pleasing to the eye. The service was a bit slow and we had to ask for everything (silverware, water, chips) but the staff was nice and responded when we asked. Great patio for drinks and fun, not sure we will have food again. I will say the Sunday brunch plates looked great... maybe we should have ordered that!

One of my favorite views in Dallas! The upstairs patio is a must-do when visiting Mexican Sugar. The margarita flight is fun & tasty, but sweet. The house margarita might be a better fit if you prefer a traditional margarita without added flavors. The food is also delicious & the spice level is low. I actually prefer their guacamole to their Quesco. The service is typically a bit slow, but you won't mind if you're on the beautiful patio with a margarita in hand!

Mexican Sugar in downtown Dallas is an absolute fiesta for your taste buds! From the moment you walk in, the vibrant, warm decor sets the mood for a fantastic dining experience. The menu is a perfect blend of traditional Mexican flavors with a modern twist, and every dish is crafted with fresh, high-quality ingredients.The guacamole is a must-try, creamy and perfectly seasoned, and the enchiladas are bursting with flavor. And don't even get me started on the drinks-- the margaritas are top-notch, with creative flavors and just the right amount of kick.The service is amazing, with a friendly and attentive staff that makes you feel like family. Whether it's a date night, a celebration, or just a craving for amazing Mexican food, Mexican Sugar delivers an unforgettable experience. This place is a total gem in downtown Dallas--don't miss it!

This location is probably the most beautiful! The decor vibe is rustic yet minimalistic with an amazing patio! Mexican Sugar has mastered the crab enchiladas so there has never been a complaint from me. I don't cook black beans but I always finish my plate of beans and rice when there. My first time visiting we had an extreme wait after being seated but management turned it around made the experience better. My second experience had great service. This is always a good place to recommend for a quick yet inexpensive vibe.

The food and ambience was delicious!!!! Highly recommend the mimosa flight and hamburgesa! Our server, Ivan, was great!!!!