JW Entertainment Allen

Was looking for a new place for the kids to have fun found this place on Groupon and didn't think it would be very big . This place is HUGE !! As a parent I love that all areas are separated so you know where your kids are at all times . The workers were very nice and helpful ! Will definitely be back again

I see why people are giving low rates to this place. We got a one hour jump pass with extra payment for the zip line. I was planning to let the kids jump first then doing the zip line, but the staff who was in charge of the zip line asked us if we can do the zip line first. We agreed, but it took him 20 minutes back and forth to set up. I asked if they could adjust our jumping time for 20 minutes and I was told to pay if the time needed to be extended. Nice facility, but not recommend for the service.

Hazardously constructed equipments as a result my son ended up in ER on his birthday.I planned my sons 11th birthday party at Jumping world at Allen on April 17th 2022 and he ended up in an ER. This place is not safely constructed for being a Jumping location. My son and his friends were playing in the PIT, where while jumping around he fell off in that PIT and hit a hard siding and got more than an inch scalp laceration on the back of his head. He was bleeding crazy and the management could not even provide a first aid kit. They were not even considerate of my bleeding son and were more busy cleaning up the accident area. We called 911 and transported him to the ER in an ambulance where he got 3 staples.They don't even have enough staff to monitor the place or the playing areas.wish i had an option of a negative rating

We don't live in this area and we were only here to visit. . .however, my kids had so much fun here.There are so many things to do, although the trampolines are the main attraction, there are interactive games, all kinds of hoop and holes to go through and and obstacle course with balls. We stayed for a little over an hour and we were exhausted.If you are in the area, I highly recommend coming here with your kids!

Fun place but it isn't cheap!! I took 6 kids for total at $120! Without an adult add-on. (2 hours for the oldest cost $72 and 2 hours for the younger ones cost $48) The couple of employees we encountered were polite. I would Never do 2 hours again. A lot of stuff is being worked on so 1 hour would be more than enough to get it all done. It looks like they are still trying to get up and running. Vending machines were empty and other stations were still being worked on or weren't open. Mine mostly enjoyed the mega (sort of) tumble track. I would say 5 year olds and up is really ideal. It is a large and open space but makes running off easy for your little people. The AC was nice and cold so it's a good place to escape the heat! IMO the price is high for what is currently being offered but maybe when it's completed it would be fair. I'll hope for a coupons or look for a Groupon next time.

My family was pleased to see this place be re-opened as Jumping World. My kids love trampoline parks and this place has all of the goodies. They have trampolines, foam pits, dodge-ball, a kids court and even basketball dunking. My kids also love the bull ride.It is with sadness that I need to write a review about a not so favorable experience. My son and daughter were here with a their cousins, and one of the employees made several comments to my son about his hair while he was on the trampoline. He said "your hair looks like ramen-noodles". My son has curly hair, so I guess this kid thought it was funny to compare my sons hair to curly noodles. A few minutes later this kid yells to my son "hey ramen-noodles". This went on for a large part of the time my son spent at jumping world. My son told this kid he didn't like being called ramen-noodles, the kid laughed and pushed my son down on the trampoline several times. My son is 10 years old. My son came home and didn't mention anything that happened.The next day, we took the kids back, my son said he didn't want to go, but wouldn't give a reason, so we insisted he goes with his sister and cousins. Low and behold this same kid sees my sons and starts calling him ramen-noodles again. My son tells him, I don't like being called that, my sons cousin says "you need to stop calling him that". The kid thought it was funny. He pushes my son down while on the trampolines several times again. THIS IS BULLYING!My son comes home that day visibly upset, but was scared to tell us what happened. Lucky for us, his cousin and sister inform us what happened. As a father, I am livid. My wife tells me she will deal with it since she didn't want me drive there and fly off the handle. She goes in a couple days later to talk to the manager. My son was scared to go in, so he walked to the entrance, pointed at the kid, then asked can he and his sister wait in the car. My wife talks to the manager; the woman is very apologetic and tells my wife "your son will never have to deal with this kid again". My wife and I both took this as they will fire this kid for abusing my son.A few days later, a neighbor asks to take our kids with his kids to this place on Monday (June 10, 2019). We assured my son this kid won't be there and my son is excited to go with his friends. Guess what, this kid is still there, but behind the counter now. The place is empty and my son was frightened the entire time. My daughter calls while I'm at work and tells me the kid is still there. This time I choose to pick my son up since I'm done with excuses.I walk in to pick my son up and he is visibly shaken still seeing this kid behind the counter. I realize I'm too angry to go to the counter. The kid is standing behind the counter with another kid and they are looking at us whispering and laughing. I choose to not even look at this kid since I'm angry, but as we walk toward the door, the kids (with a smug look on his face) says "thanks for coming, hope you come back soon" and laughs.Since he's a kid, I didn't say anything to him, but I knew at that point it was time to leave a review and share my negative experience. I can't apply any logic to a place employing a bully and allowing a child to be abused, then still letting that kid keep the job.The sad thing is, my kids love this place, but I will not be returning. Imagine bringing you kids someplace you feel you can trust, and having an older kid push your kid around and make fun of him. Then imagine said kid being an employee of the very place you took your kid to have a fun safe good time.I am disappointed in the management for not handling this situation, but instead empowering a bully.

Over priced for the amount of attractions that are closed and under maintenance. Arrived and the balance beam fight area wasn't blown up so basically if a kid falls they land on a hard wood area that's likely a 4 foot drop. Seemed very unsafe. Upon leaving it appeared someone finally noticed & blew up the paddingEmployee seemed unfriendly and unhelpful. They sat in the side office on their phones and eating.A man with black hair seemed very annoyed when asked for help.

Have associates that give a care about there job . All young ones that do not care to smile or offer assistance . Many stood around chatting with one another or on phones . Was an awful experience will never step foot in one again or recommend. Forever waste of time not to mention the arcade was pricy and didn't give much to any e tickets . Trash for prizes . Horrible service with dirty out dated equipment

This place had no air conditioning extremely boring and poop was on the slide and it smelled like baby poop and extremely dirty wasn't that fun and it smelled like baby poop and extremely dirty wasn't that fun don't recommend for your kids to go here unless they're babies!

The trampoline parks were great over all however an employee was not helpful. One of the claw machines malfunctioned in front of our eyes, and an employee's response was "I don't know". I believe this is not a valid response and is disappointing to young children.