Jia Asian Bistro

Went on a Saturday night - great atmosphere, every table taken but it didn't feel loud or crowded. We ordered a mix of Chinese food and sushi. The potsticker appetizer was really good, and I thought the sushi was high quality. They also had some more simple roll options, which I appreciate, a lot of places just have super rich, fancy rolls (they have those too!). I will be returning for the food.But this place has a deeper place in my heart because I dropped my wallet in their parking lot just before closing. They went above and beyond to get it back to me - even driving to my old address (on my DL) and finding me on social media. I feel bad about the time they spent on my mistake, but clearly they value their customers and doing the right thing. I went to get my wallet and they were incredibly gracious about it, given how much they were inconvenienced. I don't write reviews but I wanted to write this one (they didn't ask me to) because I really appreciate the restaurant, food, and staff. Thank you!

I was there last night the food was awful. In my entire life have I every had sweet wasabi. I think they took there wasabi and diluted down some how with something and it turned it sweet. The fish wash lack luster poor quality. The service was terrible. The bartender did not even know how to make a dry martini. She used sweet red vermouth. The portions were terrible. They use Crab with a K the fake stuff as there crab. The fish was sliced so thin on the rolls you could see through it. STAY AWAY this place needs to close

Silly me, seen this place for years and never tried it! Lots of parking, not overly crowded except Fri-Sunday. It has a bar and a few tables plus has take out down to a science!MASSIVE menu! Great tasting food! decent price! I did take out and I won't embarrass myself and tell you all I ordered. I nearly burst at the seams (that I didn't know I had). Staff is friendly and helpful. I'll be back in the future (more likely sooner).

I want to love this place. Food is good but when ordering delivery on doordash rhe dasher waited an HOUR for the food. Absurd.

What happened? Did it change owners? I used to love this place and now I probably won't be back. First, we have to take about the smell. It's bad. It's coming from the bathroom and has been a problem for over year. I was willing to just sit in the opposite corner because I loved the food, but not so much now.The food quality has gone way down. I've been told that they are out of things on the menu repeatedly, one night they were out of iced tea. There's literally a Tom Thumb in the parking lot.A few days ago I ordered Sweet and Sour Chicken with Pineapple. I was basically given chicken nuggets--which were not as good as Raising Cane's next door, some pieces of onion and green pepper, and canned pineapple. The neon pink super runny sweet and sour sauce was in a bowl on the side. The sauce was so runny it did not adhere to the rest of the meal. For the money, I can get better food elsewhere.

We try very hard to be ardent supporters of our neighborhood eating spots. We were super excited when Jia Gaston first opened and frequent it often. Both in house and takeout. But we have also noticed that the customer care trajectory as time has gone on has eroded. Significantly. Tonight was my last straw. Their posted hours says they close at 9. I put in a takeout order at 8:32 (see image). Pulled in front of store at 8:45. The entire staff seemed to be running out the front door to their cars at the same time. The restaurant was dark. I asked "Closing early?". "Kitchen closes at 8:45 came the chorus.". (Guess the store does too, despite what the posted hours are.). "Well I placed an order about 15 minutes ago. Nothing in Toast app indicated it would be anything but ready when I got there. It's been charged to my card. "One young lady said they had no outstanding take out orders. I showed her my order on my phone. She invited me back in to look at her computer. And, right there in black and white was my order on the screen. She then said, "Oh. That's for tomorrow.". She obviously failed to grasp how unacceptable that response was. You can kind of guess where it went from there. Good thing Raising Canes is right next door.If you're going to turn out the lights and lock the doors 15 minutes early, fix your posted hours. I have no idea how I'll get my money back.

Jia is my new go-to Asian restaurant go-to in DFW! Not only are there sushi rolls, noodle dishes, and drinks delicious, but they also have AMAZING happy hour deals! (Also a plus that they sell lemonade as I've found that many places around DFW do not). I have experience Jia both for Dine In and Carry Out, and the staff is always friendly, the food is always flavorful and fresh, and if you dine in, even if it is your first visit, you'll feel like a regular! The staff is attentive & friendly!I HIGHLY recommend you check this place out!

First time here and it didn't disappoint. The staff was very friendly and fast. The food was delicious. We started with the egg drop soup very flavorful homemade crisp wonton strips too. Our main entrees were general Tso chicken (hearty serving) and crispy beef emphasis on crispy which was a good thing. Kudos to the chef. We have added this to our rotation now. Oh and there was live music on Saturday night. Great place for a date or family.

The sign outside mentioned happy hour so I waited around waiting for happy hour to start. I went in and was greeted and I asked about happy hour. I was told it was only for dine in and I was given a menu for what happy hour consisted of. Sadly for me it was sushi rolls which is not what I was in the mood for so I declined to just order something and go. Went with the soup and asked for extra fried wontons for the soup. The extra wontons cost almost as much as the soup itself. Overall the soup was good, I'd have it again however compared to other Chinese spots this place is on the upper price end.

Great Shrimp Kung Pao! Can't NOT order it, eating in or takeout. Enjoyed the fresh Imperial Summer Rolls. (Sure wish they had corn patties.) Wonderful service!Pic is a small serving from the larger plate!