Game Time

Visited GameTime, staff is very friendly and everything is well maintained, would definitely recommend!

During our most recent visit staff was outstanding and on that end things have seemed to improve. Unfortunately with the take over from Itz to Game Time, they have lost the last thing that made this place worth going too. Previously they had some sort of unlimited pass for a certain amount of time in a day, that included attractions. That no longer exists. We decided to just load a card with funds, which previously you could use points for attractions. They didn't explain at the front counter they don't warn folks points no longer work for attractions, so we had to find out at the bumper cars that we have to go back up front and buy attraction credits at just shy of $8 a pop. During our visit on a Sunday, we ended up not seeing a single person doing bumper cars, rock wall, or lazer tag which normally being used regularly on a weekend day. Plus, the number of people on a weekend reminded us of the number that would be there on an early afternoon on a weekday. Covid killed off the buffet, the recent buy out killed off their decent all in pass for x amount for x amount of time. Now are running things a bit more like their competitors Alley Cats & Main Event. Yet there really hasn't been anything updated or improved upon in the 3 or 4 months that they have become Gametime. The cost is about the same as Main Event which is a better maintained place. While they have the indoor rock wall and bumper cars Alley cats has mini-golf and other outdoor rides. I don't expect Gametime to survive without bringing back the thing that brought people to Itz, even if there is some sort of price increase or slight change in set up. Like one unlimited pass for games and an upgrade for attractions... or vice versa. Cause there are to many just unlimited game play places in the area.

Good for 5 year old. First time at iT'Z, I came for the Tuesday $2.99 all day play deal and it was a fun way to spend a couple hours. The $2.99 pass allows for unlimited play of near half the games, mostly racing/ shooting but also a mini bowling game that was really cute and fun for the littles. The other half of games you can't play with the deal accrue points/ tickets for prizes, but those were for bigger kids anyway, more carnival like with basketball, ball toss, etc. Some of the games didn't work well, ie. Mounted guns that only tracked 1-2 inches from the bottom, impossible to pass a level (the jeep game near the back- left gun), the right guitar hero, + couple other games that need maintenance but for $2.99 I can't complain. They have 1980s style bumper cars, you must be 44" to ride so we're not quite there yet but it's available and there are several dining rooms with TVs, a full bowling alley with bar and made to order food.You can't beat the weekly special pricing. I appreciate it gives families a chance to try new activities for children at a fair price. For the weekly specials experience giving 4 stars.

We had a wonderful time! But by far..... PRITZ with the GORGEOUS hair was the BEST!!! He treated me and my family sooooo great!! Thank you pritz!!

We went during the Thanksgiving Break when they were open early and it was pretty dead. Not sure if people didn't know about the holiday hours or this is the norm.The man at the counter was friendly and helpful. He told us about the special and the best value. He explained some of the activities to us and the minimum height/weight requirements. We played unlimited arcade games and then ticketed games. The ticketed games were mostly 4 points and as much as 10 points. In relation to other places, it is one of the cheaper ones. However, it doesn't have as many games and at least seven of the machines were out of order or malfunctioning. We had to constantly call the attendants at various activities like the prize counter, bumper cars, and rock climbing wall. Some of them were aloof.

Where do I start. Me and the family got a chance to visit as a part of our pogo pass. It was alright. We chose to bowl, it's nothing special but decent for the price. It's also a good time for the family. I would suggest that they get better games tho. A lot of them seem redundant. Good for about an hour worth and that's it.

This place would have been a easy 4 1/2 but it can use some new equipment. Our visit was rememberable. My 16 year old daughter and I had a blast even though this place caters to smaller children. The food was ok. People do not go there for the food. The workers were nice and professional

*posting my google review on here too* My husband and I visited this venue for bowling for a date and had a great time, so we decided to book a birthday party. I made the reservation online on 2/9/25 for a party on 2/23/25. The day after booking, a party planner called to confirm details, including my selections for food, drinks, and decor. I was specifically told that additional food could be ordered at restaurant prices during the party, while platters required four days' notice.However, when we arrived on 2/23, we quickly saw that two pizzas weren't enough and went to the front desk to order two more pizzas and a platter of fries. The front desk staff told us we couldn't order additional food unless we purchased a buffet. This was completely different from what I was told when I booked the party. When I brought it up, I was told, "Sorry, the policy changed last week." I was shocked that such a policy change affecting my booking wasn't communicated to me. Had I known, I would have ordered buffets for the whole party in advance. I asked to speak with the Supervisor, after waiting 10 minutes for him to come he insisted that there was nothing he could do. That's when I got very upset and stressed again that I never received any communication regarding this sudden change. He said that the kitchen manager called all parties to inform them and possibly sent an email. I asked for proof of this supposed call/email because I never received one notating any changes to my booking, but they couldn't provide any record. The supervisor then said that to order pizza, I'd need to open a tab--but opening a tab, according to him, "takes days." My husband paid the balance of the party (which closes our original tab) when we arrived and no one told him if he closed that tab we were basically banned for ordering additional food and could only purchase buffets. (No where on the contract does it say that either) I explained that I wasn't asking for anything free, just trying to pay for food, and their lack of communication had put me in a difficult position. After 15 minutes of back-and-forth, the Supervisor with an annoyed tone said "I'll go ask the Kitchen and see if they will" making me feel bad for just trying to purchase food. They finally agreed to let us order the extra food, but by then, it had already cut into the kids' playtime, making the experience frustrating. I was appalled that I had to what it felt like, beg your supervisor to let me purchase food for 8 hungry kids.Later I checked my email and found the contract they sent me on 2/21 (2 days before my event), which clearly stated that additional food could be ordered during the party at restaurant prices. Nowhere did it mention a buffet requirement. In the end, the supervisor admitted they push the buffet to get customers to purchase it.Gametime Management: If you read this, I strongly urge you to train your employees to be more empathetic toward customers and to clearly communicate your policies. Your so-called "supervisor" is poorly trained and lacks the basic skills needed for good customer service.Here are the photos of the contract emailed to me on 2/21. I encourage you to read it --you'll see that nowhere does it state that a buffet is required for parties or that additional food cannot be purchased after the original party tab is closed. I also want to mention that I thoroughly reviewed my call log and emails just to make sure I was 100% correct before posting this review. and of course the only phone call that ever came through was on 2/10/25 at 5:14pm from that party coordinator named Jillian and the last email I received was on 2/21 with the contract attached in the photos. This whole experience was poorly handled, and I wouldn't recommend booking an event here unless they improve their communication and customer service. The venue itself is amazing, they have such great games and activities to do... the staff not so much. Except for Joy in the bowling alley/bar area she deserves a raise and that very rude supervisors job.

Had a great Sunday of family bowling and lunch. Joy was especially the best, helping us get started and with ordering our food. Will look forward to returning.

I recently visited this establishment with my sister and the young man Pritz was really helpful and kind. I thought he was a supervisor. keep up the good work.