Escape Expert

My husband brought me here for a birthday surprise, so it was just the 2 of us and there were 3 different rooms for the minimum of 2 people. We did the Secret Vault which had a 35% passing rate. It was challenging and fun and even though we didn't escape, they did allow us 15 extra minutes with 3 more clues and we got out in 7 minutes. It was only 1 room, but it was so well thought out and some stuff that was super crazy hard, that I would have never thought of. I liked how clean everything was and well kept. I've been through some escape rooms out of the country and so I thought that this room was comparable in the level of difficulty for some parts, but for sure the puzzles were done very well. I've told a lot of my friends about this place, so I can't wait to go back with them. There's no red herrings, and the game master did very well with guiding us during the clues and was very thorough with the rules. Can't wait to go back.

Update: the owner completely missed the point about the laminated cards. Clues should be creative and your company took a very stale, almost lazy approach to clue display. You already have numerous different rules and a required liability form, so I don't see a problem with a screwdriver, something you can find in your house.TLDR: I have done 15+ rooms and this place ranks the worst I've ever done. Being OGs to the escape room scene, opening in 2014, Escape Expert should have a proven formula down. At least that is what I bet on. Oh, how wrong I was.Boasting the "largest" escape room in Texas is true. Just trying to find the bathroom in this place is hard. HOWEVER, it really is just a pitiful excuse to be expensive.Their "third generation escape room" is just a fancy phrase to say an escape room with no manual locks. I hated their escape room, Holding Cell.Their orientation room takes away from the experience. I didn't pay $30 to sit and get lectured like children for 10 minutes on about 15 different rules I could be liable for if I break.When you enter an escape room, you should feel transported into a movie or another dimension. Their room had no atmosphere. It felt like a room disguised as a cell, instead of being a cell. It just felt fake. Where was the toilet or sink the prisoner was suppose to use? Why the hell was there a blackboard on the wall? The blackboard should be a clue.The room just felt clunky. It didn't have a flow and the progression clues were poorly displayed. Progression should feel rewarding. Here, it just felt trivial and insulting. (We got the puzzle! What did we get? Oh, just a laminated card).The clues were written on LAMINATED CARDS. Like come on, be more creative. Have a scewdrive as a reward and something. On the backs, they had the location of the clues for the staff to reset the room. It was a poor attempt at an technologically advanced escape room.This is a prime example of quality over quantity. Save your money and take it to the Perfect Escape, The Escape Game, or even Red Door! Anywhere but here.

I came here here on a corporate team building event and it was really enjoyable. Me and my team were placed in a room and the host set a scenario and left us to figure out how to escape the room in 1 hour. As a team you must come together, communicate and put your brains together to solve, riddles puzzles, equations, etc. Though we didn't escape in the 60 minutes it was a fun experience and I believe everyone enjoyed it. I would recommend coming here.

We had a blast! Our group included 4 adults and 3 teenage girls, and we solved the quest of the Secret Room. I knew it was a hit when as soon as it was over, the girls asked "when can we return and do this again?"The staff was extremely friendly and professional, the facilities are clean, and the escape scenario itself was challenging, but not outrageous...with the use of our 3 allowed clues, we were able to work as a team and complete our goal with time to spare.This is great entertainment for friends and family! Highly recommended. We will be back to try another quest soon!!

I came with a group of friends, all of whom are Jewish. The plot included dropping poison gas into the room if we did not escape, killing everyone. We expressed concern to the manager. While he insisted that "no one had complained before", he also did not acknowledge how it could be offensive and argued with us. He could have said that he would consider changing the plot, but instead presented as someone who didn't care. Not professional, and we will not be back, especially because the room itself was subpar compared to others in the city.

My friends and I decided to try something new and we were not disappointed!! The staff was so nice and they explained everything very clearly. While we weren't able to finish before the 60 minutes we're up, we had so much fun and felt very welcomed by the family we were put with. I highly recommend looking around the Orientation room

Came here a few weeks ago and had a lot of fun with it! It was the first time going to any sort of escape room for all in our group, and we would all do it again. We went on a Saturday night around 10:30, and luckily got a room without a reservation because it was a slower night. We did the "Case Chase" room, which was full of challenges! They also had a phone in the room, so you can call for clues if you really feel stuck, so at least you can feel like you're able to move on. The staff was extremely friendly and patient, even letting us sneak in a few extra minutes to finish before they closed shop. This escape room facility is great for team building, parties, and for a fun activity.

This place is the most fun I've ever had. We just did our room yesterday as a group birthday party for 3 of us (myself included). We choose the hardest room, when we were suppose to original do a different room. We failed it, but everyone wants to go back and do it again. This is a great place for anyone to go too anytime. Very nice staff, and even scared the crap outta us in the very dark creepy room. If there was a higher rating, they would be getting a 10. Robin Caldwell

My boyfriend and I have played escape rooms all across Texas, and enjoy playing through the puzzles and games and getting to experience each individual one for the fun of it. We didn't mind when they told us the room was nearly impossible to beat with two people. Totally fine! We appreciated the heads up. We don't mind losing. That being said, this place was seriously lacking the "fun". From the office building that reminded us of sitting in a doctors office, no music, no upbeat friendly staff to start pumpin you up or getting excited about playing a game.To being escorted into what felt like a class room and have someone with low energy explain the rules & game sitting at the front of the room out of a binder definitely felt a bit awkward.We were let down hearing that we can't ask for help AT ALL without being penalized. That already made me feel like my "lifeline" wasn't on my team, which doesn't add to the non-welcoming feel of this cold empty environment. As far as the game Attic Society goes, it was the most disappointing part. Nothing was exciting or interesting when we found or opened things. It felt like we're solving the same puzzle sequence over and over with different "clues" that were the equivalent to kids toys that you'd find in a day care. The whole game itself didn't flow, just random low budget props and pieces that didn't connect with anything else. It was incredibly boring, and not exciting or fun. There were not any gadgets or props where you go "whoa I've never seen that before." Or "WOW, I never expected that to happen!". When we had to ask for a clue, you can tell they don't paying attention to the game because they stop your time and say, "uh, what have you solved or need help on." If anything, it's given me an appreciation for the 100% better escape rooms in the dfw area like The Escape Room in Southlake or Escape HQ in second. At least theirs has a story that flows, amazing helpful staff, and gets your brain working on difficult and fun puzzles and riddles that are super cool and interesting and make sense.It was nice they let us finish it, even though we lost. However the over all experience of the game just wasn't fun enough to even get it two stars. Maybe their other rooms are better, but after playing a game with paper stapled walls, I'm skeptical to try the others.After reading the past responses to bad reviews from their old location, I'm a bit scared to see what passive aggressive response the owner will throw at this.

Worst escape room I've been to! Game master was friendly. However, the rooms are not built out like the other escape rooms and each door has about 3 locks on it without discovering any clues or anything. Definitely for the price you can go to a way better escape room in the area.