Enchant Dallas

I have a mixed reviews on this experience. We enjoyed it somewhat. Let me high the major point to make it simple... The cost was slightly higher than the experience. We probably won't try it again as the interactive aspect was slightly under par. The best piece was the lights on the ground. This is always where you will find the majority of the parents but it was cold after while and the limited vendors in this are made the lines long for hot coco. Also note: our biggest negative was the concession stands appear to be one vendor but in fact we're separate so you stand in one line for hot coco and then have to get in the other for warm food which you don't find out until you see at the window only to switch lines and wait all over. This is highly contributed to 2 stars! They need better signage. The maze was cool until you couldn't figure out how to get out. They may need more staffing to assist. All the food we tried was good so no complaints on this. It's similar to fair food but we liked it has plenty of options. We also looked at the vendors selling items and the cost range was wide so I feel like everyone will find something in their price point which I thought was cool. We bought from a body care stand and I'll say... the products have been good!!!All in all.... It was okay! Find a deal on your tickets and maybe see if you can find a deal on parking as parking was steep by ACE parking at $25.00 which is purely event pricing.... Just a little quick cash for Ace Parking with few attendants on the ground.

We took our mother here on opening night for her birthday celebration. The parking wasn't terrible but the entry booth/metal detector was chaotic to say the least. Nearly every person set the metal detectors off. But they did nothing to check anyone. The maze was fun. But apparently the passports are only for VIP ticket holders so my niblings felt left out. The lights are very well done and pretty The drink stations are understaffed. The poor guy making drinks was slammed. There aren't trash cans to dispose of the cups. So people stuff their trash in every corner. The biggest gripe is the lack of bathrooms and emergency exits. When your little nephew needs to go to the bathroom and you're in the middle of the maze, you're screwed. There should be easy exits and bathroom access. It was nearly a mile walk to the building with the bathrooms. Additionally there should be markers or identifiers to find people. It was like Marco polo in there. Also the big pieces should have assistants waiting to help with queues. People are jerks and skip others. Would I recommend it? Maybe? But not if you have older or younger family members.

Last night was the worse experience here, the amount of money spent was insane. 5 adults and two kids.Parking was a nightmare and lines for a shuttle to take us to the places were crazy long. Workers driving golf carts we're taking advantage of the lines and charging $20 extra bucks to take people to the place. $300 for tickets were wasted on a very disorganized and overcharged event. Overcrowded and exhausting experience for adults and kids. Terrible and expensive 2 hours ever! One hour for parking, waiting for shuttle, walking to the shuttle and getting there! ~ Staff very cold, rude and materialistically trained. *No consideration whatsoever for small children, disabled and seniors!

This was a magical place. Loved the Christmas light display. It was a fun experience. Loved their drinks as well. They came in cute bulb shaped bottles with led lights at the bottom. There were a lot of food stalls around. We tried the food from Mexican food trucks, and it was amazing.

My family and I were thinking of going to the rodeo or this. I'm glad we chose this. The lights were amazing. We also got some snacks here like pretzels and hot coco. This was a great way to take pictures with the family during this time of season. There were plenty of people but enough room not to feel like we were shoulder to shoulder. I would definitely do this type of event again.

I visited for the first time last night and had a great time! I learned that it was sponsored by Hallmark. They had all kinds of shops and food stands. My favorite was the taco truck as well as the French crepes truck. We of course took many pictures by the lights and got to try ice skating. Perfect for couples, families, and honestly everyone in general.

The worst coordination of an event I've ever seen. You have to pay $15 to park and then they literally have you park several miles from the entrance in Siberia (in a poorly lit and poorly paved rarely used parking lot). Then they expect women and children and families and people with disabilities to walk the several miles with no security or police around for safety and 1-2 shuttles running that can only hold 20 people at a time. By the time you actually get to the entrance, you've lost your patience and your Christmas spirit. Getting inside is no better. Security, if you want to call them that, are barely coordinating the flow of people. We saw one security guard sneezing all over the place without covering his mouth. After the security checkpoint, there is no coordination of checking tickets. We could have easily walked in without someone checking or scanning our tickets. The event itself is also disappointing. If you have been to Enchant in previous years In Arlington, this one is sure to leave you less than thrilled. A good majority of the lights were out. The displays were blah and repetitive. Mostly white trees and white reindeer and more white trees. Beyond disappointed with this event from beginning to end. This is Dallas. We can do Christmas in a more organized and enjoyable way and we do. Save your money and your time and go to one of the other many far more organized holiday events in DFW.

Such a magical feeling when you're in the light maze! We spent most of our time there and enjoyed a show with beautiful professional carolers. We didn't get to enjoy ice skating but my sisters said it was hard to skate because the ice wasn't cleaned when they went. We also didn't see the Santa show due to time. There's unique vendors for shopping and even Build a Bear. The food trucks were fast and lines weren't long. I would go again on Christmas Eve. It felt like we were in a Hallmark Christmas movie. Only reason it's 4 stars instead of 5 is because we wished there were more activities and also, I think they ran out of the maze prizes.

Wasn't a big fan of Enchant. The lights seemed redundant. It was mostly reindeer statue lights. They tried to distract you from this by giving you a scratch off card and having find all the reindeer. Each one is named liked Santa's reindeer.The big tree in the middle was cool but that was about it.

I wish I had read the reviews before spending $128 on tickets & parking. I really wanted to be able to give 4 stars, but unfortunately I have to echo much of what was said by others who attended. We went on a Saturday night at the 7:30-8:30 time window. First, the entrance at gate 13 was very confusing. And there are little to no lights everywhere along the way, so it's super hard to see where exactly to go. The guy who directed us was real nice though, as was the lady who checked my ticket for my pre-paid parking and gave us our parking pass. The lines to get in were fairly long, and not well marked. The metal detectors were a joke, everyone was beeping, but no checks were being done. The bag checks were a joke too. There are no lights , and the bag checkers do not have flashlights, so they're pretty much checking blindly. The lady who checked my bag was real nice though. Once inside, some of the signage was real small so you couldn't see what you were walking towards until you were right up to it. The drink stands were out of most drinks, the hot cocoa was scalding, burned my tongue, threw it away. My husband had the Hallmark Jingle Cabernet Sauvignon, and he said it was really good. Pretzel was way too hot, and tasteless. Waste of money. A couple of the food stands/ trucks lines were so long we were afraid if we stood in line they'd run out of food before we got to the front. We ended up going to Olive Garden instead lol. On the up side, the light displays were beautiful, and we got some cute pics. Glad we got to experience once , but will not go back.