Dallas Pool Table

If I could give them zero stars, I would definitely go that route! DO NOT trust them with your pool table!!!! They damaged our pool table when they moved it and did not assume responsibility for this. I called Nancy to have this rectified and she was very argumentative and did not even apologize, much less take accountability for this. This has been the absolute worst customer service experience!!!!

I highly recommend Dallas Pool Table. These guys were great. Very professional. Easy to coordinate the logistics with Nancy and the crew showed up right on time. Great price from a reputable company.

Great service and knowledgeable staff. Reasonably priced as well. I love my new pool table. Thank you!

Very disappointed with Dallas Pool Table company. Purchased a table from the company years ago and it recently became clear that the rails were defective when the felt started pulling loose from the rails. Contacted the company and got the run around for weeks. After requesting dozens of pictures of the rails, they then insisted I mail them back the rails for confirmation of the issue. I did so, and they confirmed the rails were defective (while they are all cracked in the same way, the company says only some of them are defective - which makes not sense) but have yet to replace any of the rails. Rather, they offered me a mismatched set of old rails they had in their warehouse (some with obvious defects in the finish) that were from several different tables and clearly didn't match). That is a far cry from honoring the lifetime warranty. They have not since stopped responding to me. Bottom line, the tables are poorly manufactured and the company does not honor its stated warranty. Buyer beware.

I have used their pool moving services twice in the past 3 years and both times they have done great work! They've been efficient, easy to work with and the pricing is fair based off the quality and care you receive.

If you live in Dallas or near by, I highly recommend Dallas Pool Table. My family an I bought the 8ft Philly table and it was delivered and installed today 12/19/2019. Here is why you should go with them. All questions and concerns you may have before doing business with them will be handled by Nancy, who responds very quick and is nice to work with. your invoice will be sent out using software that also keeps you updated on when your table is expected to be delivered and installed and by who. In our experience Tony an Ken came to install our table and did an outstanding job. Go look at the other tables and then compare it to Dallas pool tables, the difference you'll find is in price and not quality. Our table was purchased as a surprise for my family in Texas. I live in California and could not be happier with the confidence Kenric and Nancy helped me have during this process. Again I am also very happy with how well Tony and Ken worked to put our table together. Thank you Dallas Pool Table.

Recently had Dallas Pool Table recloth 2 6' Valley tables and one 8' table with Simonis 860 HR cloth. Couple days later both valley tables develop ripples in the cloth which requires them to come back and restretch and reglue. Pain in the butt but everything OK. On the other table they miscut the cloth and had to patch and staple along the vertical edge of the pockets so that I have visible staples on the pocket facings. Very shoddy work. Would not recommend.