Black Bear Diner

Cynthia was very attentive and knowledgeable server. food is so delicious. very big portions. and the ambiance is very chill vibes. will recommend to everyone!

I would give the service (servers) 5 star and also the food, but the cleanliness is a concern (not for them!). The very first impression I got upon being taken to our booth was the nastiness of the carpet. I am not a complainer but this was over the top. It immediately turned me off. I thought surely the busser or the manager would clean it up, but no. It made me wonder about the kitchen.A busser did reset the 3 tables across from us, only improving the appearance of the top but not the nastiness underneath. There was a dirty knife that another guest actually kicked out of the way upon being seated, there were used creamer packets, paper straw holders and general unsightly crumbs, etc. that made the whole experience very unappetizing. Mangement, you must do a better job if you want us to come back, because my elderly mother really did like your comfort food.The manager did come to the table to offer us more coffee but gave no notice to the absolute disastrous mess around us. It was only upon checking out up front when I told the girl that it needed vacuuming, that someone finally came to start cleaning up.While we were eating a young worker blindly strolled thru with her vacuum, which served no purpose. She did not even SEE the whole mess under all the tables.Please fully clean before turning your tables over, Black Bear. Our booth was also not wiped out before we sat down. I had to sweep off the crumbs.It matters!!! We care. Why don't you?5 stars to our server, Dulce, who was SO sweet, living up to her name!

I was leaving waffle house due to the wait, and when I "mapsed" this place out and pulled up, there is 879 cars in the lot. But....I end up getting a front parking spot and NO WAIT. WE WERE seated in 2min, no wait. Our waitress Delilah was amazing and helpful, I think LeAnn, laid out floor Matt's for my baby big back cause she was definitely going to make a mess.And Favi was a delight as well. The food came out fast and hot. could've used a lil salt on thr potatoes and gravy. but other than that it was great. The team bought out the Bear , and it was our first time. My daughter was hungry so she didn't acknowledge him . The place is huge. clean, and th4 customer service was better than chicFiLa. Being a single mom, I always pay attention to my service, my needs, and my surroundings. This place was amazing. we'll be back Thanks guys .

Amazing service, homey feel, and great portions!!!The prices were great for the portions and the food was great.

Two thirds of my group's order came back wrong. And it took forever to be waited on, get our orders taken, checking for drink refills, and the check. The food tasted good when it came out correctly and portions are large. Go if you have a lot of time.

Food is always so good and the waiter staff is friendly and caring . I had ordered the California eggs Benedict and when it arrived it didn't look like what I ordered looked like a omelette but I didn't say anything and after a few bites our waitress ran over and said we are so sorry this wasn't what you ordered and took the plate and brought me the correct order immediately. Their coffee was amazing as well .Restaurant is very clean as well and once someone gets up the tables were cleaned immediately.We will be back !!

The food, service is amazing. They have sausage they make in house that is an up charge but well worth it. There are a lot of choices on the menu. The environment has a good country vibe. When you enter, I no longer feel like I'm in Texas. Do tastebuds a favor and give this place a shot.

My daughter, grandson. & I went here for the 1st time today. I had seen these every time I went to Houston & just never stopped so decided to go try it since it's right there. I ordered a Patti melt. It sounded so good because it was going to be in rye bread & it was ok, a little dry for my liking. My grandson ordered kids pancake in the shape of a bear & tore that up & ate all my fries. He was hungry . My beautiful baby ordered an omelette of some sort & it came with a giant biscuit. She said it was really good. You should check it out if you haven't they serve their full menu all day long unless it has a little clock by it on the menu, then it's after noon (I think).

I don't usually eat breakfast but I love breakfast food. So when my friend suggested this spot for dinner, I was thinking we should save this for a special occasion weekend brunch kind of day instead. Little did I know, they serve breakfast all day! The inside was cozy and dineresque with a nature theme. The dining area was pretty large and spacious. The menus are printed on what looks like a newspaper and they include calories count for everything. They even have smaller portions for some of their dishes which is great if you're not too hungry or if the calorie count shocked you like it did me. Pierceson was our server and he was a super cool guy. He gave us some suggestions and was patient with our questions. Even though I was excited for breakfast, I wanted to try the dinner offerings too. In the end I opted for my beloved Benny. This one was the California Bacon eggs benedict which came with the standard English muffin and poached egg along with thick cut bacon, avocado, spinach, and grilled tomatoes. Now, the Hollandaise sauce was a let down as it was broken. The dish was still tasty but visually not appealing. The country red potatoes were delicious. My friend enjoyed her chicken fried steak meal. Overall, great addition to the area for breakfast any time of the day!

Where to start? The meal was sub par.The ribs were terrible, boiled not broiled. Fat & greasy. Didn't get all items we ordered. The AYCE Fish fry was so so, not battered , but with gritty breading.The French Fries were sitting out , not hot , & not freshly made. & I got a thimble full of tartar sauce , half full, for four pieces of fish! That half full tiny container of tartar sauce , had pieces of fish in it! More bits of fish than sauce! That means a waitress took a used tartar sauce container off someone's plate , that was done with their meal,put a lid back on the tiny container that another customer dipped their fish in it & gave it to me! Disgusting & totally unacceptable and unsanitary.Should have walked out right then. No wonder the flu & Covid is spreading so rapidly here in N. Texas! No manager ever came around, & the staff didn't ask about if the meal was satisfactory. Which it wasn't. This place won't stay in business long with the food they serve. In all honesty the waitress was attentive & friendly , the only redeeming factor. When I tried to get an adjustment for the missing items, it was ridiculously involved to do!