AMC Hulen 10

They are always out of ice among other things and NEVER have my pre order food ready or even knowledge of the order EVERY SINGLE TIME!! The bathrooms are 9 out of 10 times are nasty as heck!! I'm thinking about calling corporate because why the heck am I paying extra to be on the A- list if I'm going to get this type of service?!?! ONLY positive thing about this place is the man at the door named John, he is so friendly and outgoing!

Went on Christmas to see baby girl. $25 for a soda and popcorn. Lobby staff was super friendly and the only bright side to this visit. Saw the previews and all the gimicky theater ads then screen went blank. Another guest went to complain, 10 minutes later they started the whole thing over previews and all. Guest went to notify them, another 10 minutes and they pushed forward again to the gimicky theatre ads that come right before the show and again, a black screen. At this point I went to the customer service desk to ask about it and they acted like no one had any idea something was wrong with our theatre. Another 15 minutes and a manager comes in and says the film is broke and offers a voucher, which is tiny and got lost before I even made it home (my fault yes but surprised to get a paper voucher). Was at the theatre 1.5 hours and spent significant money for nothing. I understand that things happen but the fact that no one followed up with us to make sure the movie actually played is just bad customer service. They could have figured out in 10 minutes that it wasn't working had they just stuck around to follow through with the work. AMC corporate zero help. Will continue to use my Cinemark membership and avoid AMC.

Where to start? Dirty. Gross. Soda machine was gross and everything tasted like a mix of sodas. How often does it get cleaned and the lines get cleared? Bathrooms were disgusting. Service was bad. Obviously didn't want to be there. I wouldn't either. Got just about 3/4 of a large bucket of popcorn. Don't waste your time.

It was hump day and My friend wanted to see Jungle Cruise. AMC Hulen 10 Theater had the earliest showing. So, we headed that way and made some discoveries. The renovations are really nice. The theater is kept clean and cool. Employees are ready to help. Except one guy, he kept glaring at us because, he thought we snuck in. Smh. The seats are a good quality leather with lots of cushion. Seats recline pretty far back too.The movie was so loud. I had to put my earplugs in! When we left the theater and employee was looking at us like, hurry up. Lol.We had the theater to ourselves. We were the only ones in the theater. There was like one other couple in the lobby. The concessions and theater closed early!If, you want a theater that's cool,clean, and nicely renovated, then come here. If you go, I hope your welcomed and not blasted away by the sound. Lol.

Jayme and Cristine was so helpful and nice. They answered every question we have and I definitely will be returning in the near future.

Avatar was fun- the theater experience sucked. It's 40° outside rn and they have their ac blasting making the theatre somewhere like 35° I probably could have asked for my 60 bucks back but fuck they must be hurting for money if their heater is broken.Its been broken on for almost a month now with no fix. Theres a crew there that has been working on it for just as long. Yay.Imagine me freezing for three hours, genuinely trying to enjoy a movie. The thought occurs that they may have coffee. Go to the lobby mid movie to purchase HOT popcorn and a coffee, 15 bucks later I have no coffee and COLD popcorn. They threw out all their coffee and haven't ordered any but its there on the menu.So I ask to apply it to a shot of rum. "Oh well the TABC..." -you know what? Screw it- I'm gonna go freeze in the icebox and finish my movie and try to enjoy it through the shivering.In fairness the theatre lost about 50% of its viewers in my showing because it was too cold. The other couple that was there left announcing loudly that it was too cold.I'm not upset. Who would be upset?

Sadly, a neglected disaster. Staff don't have a clue, half the concession items were out and/or didn't work: popcorn machine under construction, soft drink machine empty, etc etc.I'll never go back.

Theater is tucked away and not too crowded. Came to see Inside out 2 and was annoyed from the lights being on in the theater for the entire duration of the previews and first 15-20 minutes of the movie. A lot of young kids working there and i can understand it was a simple mistake but still pretty disappointing.

My family watched the movie but. I am the only deaf person. There is a problem. Caption isn't connected. That's a waste time

It's so bad wouldn't come here again , no one at the front desk to help us , other employees are ignoring us not giving a shit about us or if we need help or nothing at all , they messed up our order , extremely unprofessional , management should really take care of closing shift and yes I'm a store manager and all I saw in here was just the worst