Crumbl Cookies - Surprise

Went in yesterday 08/05/24, to get the German chocolate cake. I was really excited to try this one. It looked amazing! They really made this one photo ready. But unfortunately it was inedible!! The whole thing was salty!! Overuse of salt is such a rookie mistake and I'd expect better than this from Crumbl. Had to throw the whole thing out after a few inedible bites.

The screen to order was broken and the workers had zero enthusiasm when we were placing our order. We also weren't able to get any of the new items due to them being sold out.

Drive thru ... very convenient. The only thing that was a bit of a downer was the person that was tending to the drive-through was very rushy. She also didn't wipe off the banana pudding off the edges of the cup before giving it to us and also did not give us spoons!!

So good love the cookies so soft n warm I love the cookies they are addicting , if you haven't tried them now your time you will not regret these yummy cookies

Love the cookies this week!Service is so fast and workers are always nice! The only place where I can get my sugar fix lol

I love Crumbl. I get a cookie at least once a month. Best treats around. The app is great, hours are awesome and I love that they have drive thru.

Their cookies are delicious but some of the employees are rude. Like how can you give customers an attitude when you make cookies for a living. Just be happy and smile.

disappointing, that you buy gift cards at Costco for Crumbl, and because I bought them at Costco you can't earn Crumbl points per their app. That's not disclosed anywhere and that's misleading.Every business when you buy a gift card, if they have a rewards program, you earn rewards when you use such gift card. The store itself was a great store no issues with the staff no issues with the cookie issues with your reward program so I do hope corporate pay attention to this. And Costco shoppers are reading it the gift cards at Costco. If you're hoping to get rewards, you're gonna give them away that's fine. They don't get rewards either.

Had my first cookies last Saturday and I am officially hooked! Dreaming about them now!

This was my first time ever being inside a crumble and I was not disappointed. The employees were beyond nice!!!! I went in late at night so I didn't get to try the flavors I wanted but I'm still happy with the options I got.