Crumbl Cookies - Michigan Ave

I've had Crumbl cookies a bunch of times now and I have to say that I'm a fan of their whole concept and product and find myself a returning customer. This store is quite small- no seating inside, so it's more of a grab and go place, as are their other locations I've visited. You can order at the kiosk or just order ahead on their app, which is what I prefer since you can set your pickup time. I came ahead of my pickup time but they were accommodating and prepared my order promptly. At night there's usually a line out the door but weekdays during the day can be rather slow. I love that they have a rotating menu of different cookie varieties, so it's fun to check back each week on the app to see what new offerings they have. I actually prefer that their menu is pretty small, with only a handful of flavor choices to pick from. If they offered 15 different flavors at a time, no one could ever make a decision as to what to order. On Mondays, you can order mini cookies, which are basically just normal sized cookies since their "regular" cookies are humongous. I wish they offered their smaller sized cookies on a daily basis, or at least on more days of the week. The packaging is super cute, and the cookies come out warm and fresh if you eat them right away. $5 for a single cookie seems a bit steep but for the occasional dessert splurge it's actually on the cheaper side. Their cookies are the perfect sweet treat for anyone!

Cookies are ok really just ridiculous calorie count, nobody eats 1/4 of a cookie.They were good but filled with regret after seeing that one cookie is anywhere from 800 calories. No wonder obesity is rampant in the states.

I always get the chocolate chip, came out fresh and so yummy. Service was quick, store is conveniently located.

This is my third time at the Crumbl in Michigan Ave. The service is always quick, friendly, and the options are generally in stock. The store is inviting, bright, and clean for all customers. I'll love kiosk that you order at to keep everything orderly. This location is right up the street from my job so I come here in my office days! Thanks for my cookie fix Crumbl!

Service was quick and prompt, my only complaint was there are only 2 kiosks, and I had to edit 5 minutes to order because people took over 5 minutes at each kiosk, but got my cookies quickly. They were DELICIOUS, my husband said where did you get those cookies, tbe original chocolate chip was the one he tried and LOVED IT! I had the German chocolate cake cookie, very delicious, as well as the monster cookie. We both tried the mint chip and strawberry good humor bar, they were ok, the mint one was under done and the frosting on the strawberry was super sweet. Other than the 2, and they were good too, just not what as delish as the others. I will DEFINITELY be back to try other flavors!

fun flavors! cookie came out warm. just don't think the pink velvet was my favorite favorite and it was a little too overwhelming for my taste

This location is on a very busy street, but the store is very small, no seats so it's designed to order and go. Cookies are large, so prices are as high. Now let's talk cookies... my favorite was the rainbow sugar cookie! As the name of the location mentions, the cookies WILL crumble. The peanut butter cookie is very sweet, so have a cup of water ready on the side. The chocolate chip, you can't go wrong with that one. Each chocolate chip was massive, and bold in flavor. I think it's worth trying them while in Chicago, but I recommend sharing.

Creative and delicious cookies. Warm and melty and rotating menu the best ones for me are the original chocolate chip and the birthday cake!

I love these cookies. I wish it wasn't so far because I would be here every day. I could eat cookies all the time

I got a terrible delivery I order a 6 pack didn't receive a 6 pack my cookies were messed up and this was my first time here and I heard great things about theses cookies