Heather O.
Jan 3, 2021
Three weeks before my wedding I was not impressed with the alterations done to my wedding dress, so I took my dress to Young. She listened to my concerns and understood that I was unhappy and after examining my dress she realized many short cuts were done! She undid the previous person's mistakes and completely fixed my dress in such a short amount of time!! She literally altered my whole dress from the waist to the hem. She also fixed the top of the dress which was still too big and made other adjustments to the lace to make it fit properly. I wish I had take more pictures of the before. But on the picture below, the dress on the left shows some of the work she did while the dress on the right side shows the short cuts taken. Each time I went in to try on my dress I was amazed by her progress and how fast & efficiently she worked. This helped eased my mind as I was stressed with other wedding matters. In the end my dress was perfect!!! I am forever grateful for her expertise in alterations, I highly recommend Young!
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Morgan M.
Oct 21, 2019
My family and I have shopped with Young FOREVER, and we love her. I will say she doesn't sugarcoat things for you. If you're a size 12 and she only has a size 10, she'll tell you that you need to lose 10 lbs (these days I could stand to lose 100lbs and I'm a size 18, so things are different but that's neither here nor there haha). Please keep in mind she grew up in a different time and culture than our younger generation/we did. Her honesty is meant more out of trying to help you and be transparent...she doesn't want you to buy a dress (no matter how much money she'll make) if it doesn't look good on you! She is extremely busy because she does pretty much everything by herself. From buying the dresses to have on hand, ordering sizes customers need that she doesn't have on hand, all the way to the alterations of these dresses. She prides herself on helping every customer and giving them the time and attention they deserve, so if she tells you she doesn't have time but you still want to shop, it's not because she's trying to run you off but because she wants to give you the attention you deserve when you're making a big purchase. She really is busy and because she took the time to help you for however long she will now be working later in the evening. Granted, this is one of the sacrifices you must make when owning a business and doing all the work yourself. I just don't want anyone to ever not come here and give her a chance because you've read reviews about her being rude. She is honest and truly cares about her work and customers. I highly, highly recommend anyone and everyone looking for a formal gown to shop here and meet Young.
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Laura M.
Sep 30, 2015
Excellent selection but the lady in the store was not very friendly. She said she was too busy to help me and my friend when I never asked her for help in the first place. She recommended I come back another day and then stipulated I could only try on 2 dresses if I wanted to shop then. I picked up one and she said it was too expensive for me.. Then wanted me to come out and show her because she suddenly had time. I really loved the dress I tried on but because of her rudeness I will not be purchasing it from her. It's a shame- she missed out on $650 because of her attitude. A sale is a sale and she literally stopped me from shopping around more because I had three dresses in my hand- she said I already had too many. Little did she know I had an unlimited budget and expensive taste.
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Joseph W.
Jun 1, 2014
My wife and I have shopped here twice a year for three years and purchased a total of six dresses. The customer service that Mrs. Young displays to us and every customer that we've seen in the store when we are shopping is outstanding. Customer service is always 80% of a business and 20% is the work and product. I highly recommend shopping here for dresses due to the excellent selection competitively priced and outstanding customer service.
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Halle N.
Jan 10, 2015
If I could, I would rate this place no stars. They were so rude and unhelpful. The lady gave me so much attitude and we got into an argument. For the record I am not a rude person. I don't think she should have snapped at me like that. I ask her one question and she blew up on me instead of being helpful and polite. She didn't even let me explain myself and what I was actually trying to ask, she just assumed and yelled at me. I was actually going to buy a dress from there, they had a beautiful selection! But, never going here again. Pretty dresses, ugly service.
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Heather S.
Mar 21, 2015
One star is too much!!! Took my daughter shopping for a prom dress there today. She left crying the owner was so rude to her. I will never shop there. Who talks to a teenager like that. She didn't want her to try on her dresses because those dresses cost her a lot of money?? What??? I'm here to buy a dress. Never again!
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Jenn R.
Jan 31, 2015
******0 STARS******I went here to look at prom dresses because I looked up the store online and saw one that I absolutely LOVED! When I got there I saw they had the one I wanted on display and told her I wanted to try it on and the lady told me I couldn't try it on because it was a size 2 and without measuring me or anything said I was a size 14 in dresses.(I wear a size 3 in jeans).... She said all the dresses we have are too small for you. I walked over to the racks and began looking but was interrupted by her because she followed me and asked if I was going to purchase anything or just there to look. I told her I would purchase something if I found a dress that I liked. And again she told me that the dress I wanted was too small for me. I found another one hung up on the rack of dresses and she saw me looking at it and said that it was already sold to some girl from Ray high school but yet there was no tag on it that said sold or ANYTHING... She also said that the dress was TOO expensive for me to buy. (It was only $400) and of course I was looking to spend about that much if not more on my prom dress. Then she walks over to this HIDIOUS dress and tell me this one fits you and it stretches to make you look skinny..... Can you believe this lady????!! She said all of this to me in front of another customer too. I have NEVER in my 18 years of life felt so humiliated and put down. She called me fat.. that's something you should never say to anyone! ESPECIALLY A CUSTOMER!!!!! To me it seemed like this lady wasn't trying to make anysells what's so ever! It was a HORRIBLE EXPERIENCE. I literally ran out of there in tears crying to my boyfriend! I felt so much low self-esteem... I HATE THIS PLACE!! AND NEVER GOING BACK!!!! Which is such a waste because I was really looking to buy from there but I will be going somewhere else where they're not rude and unhelpful!!!!
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S H.
May 14, 2015
My niece paid almost $350 for her prom dress at Young's. Yes, it was pretty, but as soon as she got it home, all of the beads started falling off the dress and the seams were coming unraveled It was a nightmare. My niece cried and cried because her the night she had dreamed of so long had turned into an utter nightmare !! Several members of our family returned to Young's Bridal asking for an exchange, a refund, or for them to repair the dress. The owner said she will not do any of these things. She explained that we had made a mistake. And I explained that the only mistake we had made was purchasing such an expensive dress from Young's Bridal. She agreed and then hung up Young's never made it right. Instead, we spend hours sewing and cutting and stitching a $350 dress up. I would not recommend this place to anyone. They are rude and have no concern for their customers. All they care about is making money, and she even admitted that she would not purchase a dress from her own store!!Don't waste your money or your time. If you do, you'll be crying just like my niece.
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Shannan E.
Mar 16, 2017
Came into Young's for my daughters prom dress, had the best experience with so many dresses to choose from and wonderful friendly customer service! Will defiantly be a returning customer in the future!
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Average C.
Jun 1, 2016
This place is not friendly at all the curvy women. I've been in the store on 3 ocassions thinking well last time maybe it was just a bad day. The rudeness is enough to keep any one size 10 or larger to just not walk in the door.
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