Jackie H.
Jan 5, 2025
If you are planning to have your child's birthday party here make sure you have a plan B. I called to book my daughter's 2nd birthday well over a month in advance and paid the deposit at the time of booking. I was then called A WEEK before the party to be told that they double booked and I was not going to be able to have her party at the time and date previously arranged. I am also 36 weeks pregnant and do not have time to push her party back or go any other day as the invitations had already been sent out. 1 week from the party and the imbecile who took down the reservation calls me to ask if I am on the way? He didn't even book our party on the correct day nor inform me of a contract that would be sent later. He stated that he was fairly new to the position and made a mistake. A mistake that I will have to suffer from. Needless to say the owner and Shane were not able to give us the date and time we agreed on, even though I was told I was the first one to book that day and that time. I requested my money back and will never return to Tiny Adventures again. Book with caution and if Shane is at all involved make sure you speak with the owner as well as he is obviously incompetent at his job.
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