Super Nails

So, first I want to say that my manicurist was very nice and checked in with me over what I wanted my nails to look like. Even though she didnt speak well in english she tried her best to engage with me on my nails. However, by the end of the first week I started noticing that my nails were starting to discolor meaning they were deteriorating. I do realize that it might have been caused by user error.... I do use sanitizer so maybe that is why. Because of this I didnt return to salon to ask for them to redo my manicure. I got my nails redone somewhere else today and when the guy was removing my manicure (which was the gel/shellac) he asked where I had them done and I told him and he said that the person applied it super thick.... After hearing that I shared that the person who did my nails did sound new and still learning. I understand everyne needs time to learn any job, but no one was checking in on her.... to guide her..... why not? They were busy and I get that but at my job (which is different granted) I dont leave the new employee untill they feel comfortable, but I give them space to learn and make mistakes sure and I correct them, ideally in the moment. Its just if they were that busy to where they couldnt check in on her..... ask the next customer (me) to wait...... I know that interferes with their money flow but I would have rather of waited then have a manicure that costed $40 I believe it was and then I tipped her $10 cause it did look nice in that moment.... and within 2 days might I add one nail chipped but I felt like it was my fault so I didnt go back.... plus whenever you do go back ask for someone to fix 1 nail I swear they roll their eyes at you. Sorry for the vent but I hope this salon owners take this into consideration.... A lot of salons are like that, they hate to fix a bad nail. This has always been a nice salon. Always seen good reviews and had a great experience here years ago so very let down by this one.

Had 2 hours to kill in Portland and called in for 3 last minute pedicures for me n 2 friends. At first they didn't think they could fit us in but called me right back and fit us in. I decided to take a chance because they didn't have any reviews and I'm glad I did! It's clean and the staff is wonderful. They also serve complimentary drinks. We all had the Vietnamese coffees and they were delish. My pedicure was flawless and my friends turned out great as well.

3 of us had amazing pedicures with Ela and Jhu. There was no rush and they were thorough and relaxing. I wish I had this pedi place near me. Can't wait to come back on my next visit to TX.

these claws! They did so amazing! Costumer service was great! They are so nice! Would so recommend this nail salon! My new go to nail salon! Thank y'all!

I specifically called and made an appointment so I wouldn't have to wait for hours to get my nails done. I was on time for my appointment and waited for one and a half hours to get my nails done which never happened. I finally walked out and nobody tried to stop me or even apologize for making me wait an hour and a half for an appointment that never happened. Worst customer service EVER. I will never go back or recommend this place.

EVERY TIME INGO TO SUPER NAILS, there's about a 2 hour visit!!!!! I don't have time to get my nails done & they ALWAYS CRACK! My Mom NEVER had a nail lift from the back & it happened at Super nails! And make sure the Mgr is there when you go or Maria bc if they're not there, you are screwed! They're rude & not owls to dry your hands as well as a dirty bathroom! Zero Stars!!!!!