Smiles With Flowers

Great service! I wanted to send flowers to my wife who would be visiting Corpus Christi on her birthday. They had a beautiful arrangement waiting at her hotel when she checked in and it was beautiful! I had a few requests, and they nailed it.

If I could give 0 stars I would. Placed an order for V Day. Even called ahead to make sure it could be delivered same day. I was told yes. Got a call 1.5 hrs later that said they couldn't deliver to my area because it was too busy. Then they told me that I needed to contact FTD for refund. I told her that I didnt order through FTD, I ordered through your website. Was told it didnt matter. I called FTD and after 20 minutes I was told I had to go through them. Called back. Lady argues with me telling me that "I have to do my part" and go online or call or whatever to try and get a refund. Complete crap. I'll deal with my bank instead. Lesson learned. HORRIBLE CUSTOMER SERVICE! DO NOT USE!

Ordered flowers before Valentine's Day. My husband ordered a beautiful medium arrangement and at almost 7pm delivery was made to my work I got off at 5 so I was not there. I received terribly arranged small arrangement. Pictures added show what was ordered and what was received. Very poor service. Called them twice and they were rude

Amazing service! Small, local owned operation custom made a beautiful fresh bouquet on short notice for my wife's birthday, for cheap!!

Horrible service!! Did not receive flowers on valentines day and they were ordered two days before v-day!!!!

THIS PLACE SUCKS!!! The lack of compassion and taking advantage of my vulnerability during difficult times. I wanted nothing but the best for my moms funeral in picking moms favorite colors and cream roses that she loved so much, but knowing that I needed the flower arrangements right away and spending nearly $300 they basically decide to make their own arrangements thinking I'm desperate she'll accept anything. I was livid when I arrived at the funeral home along with grieving for my mother was so inconsiderate and beyond the most horrific feeling inside my stomach after seeing the arrangement. Adding to my stress I cried all over again. I specifically showed the owner Linda several times on her catalog what I wanted with a price of $275 next to the picture, and she replied no problem I can do that and maybe throw in a little bit of pink in there. Every time I referred to the arrangement I wanted, she would flip the page to another arrangement and say we can throw pink and purple, but again I would flip back and say this is what I want with mainly cream and soft pastel colors. She assured me it wouldn't be a problem. Well after the funeral I phoned Linda the owner to express my concerns and that she should refund me for half of the arrangement, She stated "no," those flowers are expensive to refund half - when in fact they were just as expensive coming out of my pocket for something I didn't order. She mentioned she can only refund me $50 and continued to argue with me about what I had requested. I repeatedly showed her the picture over and over and assured me its going to look good I promise. She then stated that the arrangement I wanted is worth more then $275 that the price in the catalog was wrong and its an old book. Well she didn't state that to me when I placed the order and in showing her the picture. I should have known and gone with my gut feeling when she asked for cash that it was going to be a bad deal. Although I paid with credit card. She advised me she would meet me the next day to refund me only $50, but does not show up and instead sends another female. I asked for her to come up and deal with me specifically and professionally, but would not. I expressed my concerns to a few friends of this place and wished I had spoke to them first, that they as well had a bad experience, that they would ask to borrow money and over charge customers. According to my line of work this place and people are not sincere, they truly were out for a quick fix and money. Very disappointed I do not recommend this place. I feel bad for those who order over the phone without looking at the actual flowers. I was trying to do a good deed and support a local business, NEVER AGAIN!! This place is AWFUL!The female she sent to give me cash starts to argue with me when she was not there when I placed the order. She was listening in to my conversation with the owner Linda and starts giving me attitude. My niece was with me to witness my order. I hate even wasting my time and breath. This is my first review for anything. I always hated to bad mouth any business or place, but this was all worth the time and effort. Please don't waist your time and money nor order by phone you will not get what you ordered. Very dishonest! God bless your soul Linda!

utterly appalled at the service this establishment "provided"! did not receive the arrangement i purchased and then was met with hostility when i called to question why the mistake. florist and owner were beyond rude...would NOT RECOMMEND THIS "SERVICE PROVIDER" TO ANY ONE!!