Shipley Do-Nuts

I live in the city that produced Shipleys. I go maybe twice a month. And this shipleys is giving the company a bad name. This is not a complaint on the workers but the highest priced koloche and the smallest I have ever seen. Served in a brown paper bag. So cut down on cost w presentation and make it the smallest koloche I have ever seen? Dear corporate office... they are doing it all wrong in NB! Fix it please. Signed, we see what you're doing.

I grew up in Houston, and I know what a Shipley Donut is supposed to taste like and I know the Shipley standard. I also know Shipley make the best kolaches around. This location does not make a kolache that meets Shipley standards. Their donuts are decent, but they also miss the mark. When you bite into a ham and cheese kolache, there should be cheese. The cheesy warm goodness should ooze out of the kolache. Here, you taste more breading, the "cheese" is dried up and barely exists, and the ham is chewy and dry. I've had a Shipley donut at the San Antonio locations, and they are much better. This place cuts corners and is a cheap imitator. If I want a decent donut, this place isn't bad. If you want a Shipley donut or kolache, drive to San Antonio.

I have eaten at many Shipleys and this was by far the best one! Kolaches were hot and fresh and great selection of donuts. Also the staff were very friendly and helpful!

Everything, there's not enuf in the kaloches I bought to be worth the stop, I've been eating Shipleys since the 60s, and the recipe has changed so much it doesn't even taste like Shipleys anymore, it's ridiculous. Back then they had a product that came out of granny's kitchen, were filling and satisfying, but this surely isn't worth the money spent, I know you havre to make money to keep the doors open but dam this is pitiful, guess I ll be looking at bucees!!!!

Still the worst donut store you can go to within 100 miles. Oh and they pretend to respond With an apology and waste your time filling out a contact form, but it's all a scam, no one ever reaches out. This place si the definition of adding insult to injury. GO LITERALLY ANYWHERE ELSE FOR DONUTS and thank me later.

I love the food here but I just met the rudest worker in the drive through. She was a older woman and she was so rude and disrespectful. she started arguing with us about kolache'sAnd then proceeded to act disrespectful and rude to us. I will not be going to this Shipleys anymore due to what happened.

Been a fan of Shipley donuts my whole life. Tried this place twice now and I've had a bad experience both times sausage and cheese kolaches are not made like every other Shipleys I've been to and they don't typically package items. Well ordered off of Uber and didn't receive my full order Both times. Guess I'm going to find a new donut shop. So disappointing.

I have been patronizing this Shipleys for years, and every time I leave, I tell myself the same thing - never again. The lady at the drive through window needs not just a lesson in customer service, but a lesson in politeness. I am tired of giving my money to someone who obviously doesn't want to be bothered. Food is always good, but I am always made to feel like an idiot by the staff.

I chocolate donuts are old. The glazed donut was ok. But the service was horrible. I asked the Asian lady. I didn't get her name. But I asked if I could get my money back because I didn't like my donuts she said no. She told me: WHY DO YOU COME HERE IF YOU DON'T LIKE DONUT! This was my first time and last time I will come here. Plus the shop looks dirty! Never again!!

Super fast and friendly. Drive through can get backed up. Not sure why the rating is so low.