Brandi V.
Sep 9, 2015
If you want an affordable place to store your stuff this is a good place...If you want horrible customer service, this is also the place to go. Never once have I been treated nicely. The staff are always rude and unpleasant to deal with. I have asked too talk with a manger and was told the manager doesn't have time for his/her customers... Lost my contract and asked for a new copy... They couldn't find mine, but showed me another customers with all of their personal information on it and said this is what yours looks like, too... Uh.. What? Horrible horrible horrible.. You should never share someone's personal information!
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Ray H.
Nov 3, 2021
Very rude customer service and all around rude. I called about a possible issue and the employees were very rude and confrontational about it to say the least. I will be leaving this storage facility very soon and would not recommend that anyone do business with them. They have been rude and confrontational in the past but this was the final straw for me. ZERO STARS.
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Phillip H.
Jan 7, 2016
The manager is rude and short fused, he trapped my cat in a possum cage to drop off on the island and left him in the cold and rain all night, hes costed my family over $3,000 in ordinance fees cause the manager has a chip on his shoulder with his customers as well as his neighbors and probably everyone else in the bluff.This manager has admitted to me when i went to get my cat back that he took cats he caged up in his possum trap and dumps the on the island, when we closed our storage and got our stuff, on the way out of the gate he kept the gate closed and harassed us saying "you got a place to put all that stuff? Im going to be calling city ordinance and reporting you".He even yelled at my blind uncle from over the fence, hes completely unprofessional and the company needs to be looked into by the BBB.
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Kym M.
Mar 17, 2018
I have a small climate control unit here and really like the staff. They always ask if i'm doing ok or just say hi and to have a good day. Friendly
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