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David L. P.
Sep 24, 2024
Approximately 2 months ago our outside faucet broke off and we called Royal Plumbing to repair it, which they did. The day before yesterday we lost pressure in our kitchen faucet. We set up an appointment for Royal to return to fix the low pressure. After no call from Royal, I called them only to be told they couldn't get a tech out there but would call another tech. Come to find out that tech could not make it either. They asked me to reset it for the next day and I told them no, that I would call one of their competitors and they said fine! So I called Lamar Plumbing due to their higher rating. They said they would be GLAD to come out for our business.
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Judy R.
Dec 11, 2019
We live in Portland. Royal Plumbing was the 5th company I called. The answering machine and the person answering the phone were clear explaining the base fee and the discount available for veterans and seniors. An appointment was available within a day or two, but they were able to set the appointment at my convenience.I was pleased to see only one plumber was sent to the house. Bryan is the plumber sent to our house. Bryan was courteous and friendly and most importantly he fixed the tub leak efficiently without having to leave the premises for the part.He fixed it in less than an hour. The work and the part is warranted for two years.When we need a plumber, we will call them first.
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Lynn M.
Dec 21, 2011
Excellent service, friendly plumber, fast response to our problem. Completely satisfied with Royal Plumbing
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Josh M.
May 27, 2021
Terrible plumbers, had them come out and tore the bathroom apart sheet rock in the kitchen and other places. And left everything apart, didn't even put sink back In The bathroom or hooked it back up. This is the way they treat our elderly and military veterans. Took advantage of them. Terrible and sad.
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Kelli B.
Feb 12, 2021
Thank you! Roseanne, Austin and Glyniss!!! The City had turned off the gas due to a gas leak. Royal Plumbing was the 2nd company to come out to quote for a leak on the riser. From now on they will be the 1st phone call. Thanks to their wonderful team - Austin and Glyniss did the repair work and Roseanne worked to get the inspection done the same day!!! Fabulous job and reasonable pricing! I am so thankful that my sister now has heat, hot water and able to use the gas stove. And for the kindness the team displayed. Again, thank you!
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Carol M.
Feb 25, 2020
We had Royal Plumbing out today. Service tech arrived on time, very professional and fixed our problem in record time. Charge was so reasonable! Thank you Brian! You represented your company well!
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Will N.
Apr 8, 2020
Terrible service. Overcharged and still didn't fix it then told me I wanted to go the cheap route. Not true at all. I said to fix it right. Very unprofessional
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Mary D.
Dec 28, 2017
while he did a very good job, have no complaint there. my problem is having him give me a receipt for the labor and materials used. He received 3500$ payment when he was done, i would like a receipt for my records. despite many phone calls and emails, my request has gone unanswered.
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Michael C.
Nov 16, 2013
royal plumbing came and worked on my problem on a Saturday. most other plumbers said the earliest they could get to it would be Monday or later. The were professional and upfront about the price. I will use them fro my nest problem.
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