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Rick B.
May 3, 2024
Romay's i everything you could ask for in a repair shop; honest, competent, and fair. I recommend their services without hesitation.
Read MoreEzri G.
Nov 23, 2023
10/10 Would Recommend This Facility To Everyone! They Offer Photos With Courtesy Recommendations To Show What Is Needed To Help Understand Their Finding. They Also Do A Wonderful Diagnostics Check On Your Vehicle, Pinpoint The Problem And Have It Correct The First Time. These People Are Here To Gain Our Trust And Gain Your Service, If You've Ever Felt Like You Couldn't Trust A Shop These Guys Are Perfect For You.I Hope Everyone Gives This Shop A Chance.The Only Flaw I Could Suggest Is Offering To Apply The Diagnostics Charge To Your Repairs If You Do Decide To Do Business Here, This Could Help Both The Shop Gain Customers And Help Us People With A Discount During These Hard Economy Times We Are Living In.
Read MoreFanci C.
Dec 29, 2023
They work on Fiats. Battery replacement was a little pricey but coupons help. Overall I am satisfied as a customer.
Read MoreCassandra T.
Oct 13, 2022
The few times I've been to Romay's, Kelton has taken care of me. He's very good at communicating, and does his best to lay everything out for me. I have had some issues with Romay's and their mistakes on my coolant system. However, after I had to get management involved they were able to fix my coolant issue for the 3rd time and only charged me $100.00. I recently took my car into Romay's for a caliper needing replacement. Kelton continued to blame it on the mechanic that did my brakes a month and a half prior stating it was his fault, etc. Whoever's fault it was that wasn't necessary. In my opinion I think it was Fords fault bc I had just taken it in for routine maintenance and when I got it back I began smelling a gassy/something burning kind smell for a few days but nothing was leaking. Anyways, once Kelton told me everything that needed to be done, they were going to charge for all this...his words verbatim "The hourly charge is 159. We would need to change out the brake fluid. The part is 97.95. It also calls for 4 hours to replace that hose. So the total after parts, labor and tax is $1,169.35." I spoke to multiple ppl some being mechanics and they all advised me that was a ridiculous price, and I could take it to them for way less. However, my caliper was out so I would have caused an accident with no brakes. Anyways, although Kelton was nice and probably super annoyed with me. I highly doubt the price he was attempting to charge he could afford himself, or is most likely a little less than his bi-weekly take home pay. I was able to get my car towed to another shop. I highly doubt I'll be going to Romay's again. The pricing is just way too high, I understand I have a vehicle that does cost money but they even wanted to charge me $2000 to replace my brakes. They also changed my battery for $600 geez if only I knew what I know now. Only go to Romay's if you want to pay a lot of money. Go see Kelton if you do go to Romay's! (No pun intended) He's the one with the nice sneakers on.
Read MoreMark A.
Apr 29, 2022
I can not express how blessed I was to have Found Romay's. We had a accident on our Mercedes. It did damage to the rear of car. Romay's was fast and friendly at getting it fixed. They also did oils change that cost $350 at dealership for $150. If you have any car you need service this is the place to go.
Read MoreBlaise D.
Oct 7, 2023
Our 2010 BMW 335i was having engine problems and going into limp mode after driving only a 1/4 mile. Another garage in town could not fix the problem, but Romany's Auto Service had it running perfect after they worked on it and at a fair price. Highly recommend.
Read MoreUrban N.
May 2, 2022
took my truck to check the A/C system, Paul the service counter sells told me I had a bad A/C compressor. The gentleman working on my truck was sick, so they had another tech install my compressor, then the tech guy that was sick came back to work and told Paul that the AC lines were bad, Paul called me and told me it's the A/C lines, so ,the first guy installing my compressor mess up my AC lines. Paul mentioned he was not going to fix the problem and that I had to pay extra for the AC lines.I am not bringing my truck to Romay Garage again to get service. I would.not recommend to bring your vehicle to get service.
Read MoreHenry R.
Aug 19, 2022
Shopping for a shop to service a car, esp. a foreign-made car, can be dicey. Romay's made it all so easy. Very friendly, knowledgeable, and helpful staff that provided advice without any sales pressure. Kept me informed by phone and text and sprung no surprises or hidden fees.
Read MoreRandy S.
Jul 28, 2021
Great service. They recommended a diagnostic check on my ac and were able to do the repair within two hours and shuttled us to a restaurant while we waited. I highly recommend you go here first.
Read MoreCorderro M.
Sep 17, 2021
Taylor was great! I was doing my research and getting reviews from the city for my BMW. They gave me honest feedback, opinion and a follow up to make sure what they did is correct. I would highly recommend Romay's Auto Service. Customer service in the shop and on the shuttle was great, you don't get that anywhere now a days so thumbs up for that. Happy customer
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