Reserve Spa Exclusive Nail Salon

Have always had good results with there care and attention I do my hands a lot just because I work outside a lot and my hands are crazy rough and dirty most times

How difficult is it to have warm water in the bowl for my nails to soak in? When they bring ice cold tap water and expect my cuticles to soften in that... I'm done. To top it off the man was too quick and did a half ass job. I'm looking at my nails now and it just makes me more pissed. I know... it's just nails.. why let it get me so mad. It's hard earned money and time for one small luxury I give myself. Never again.

Unfortunately this is the best place in Calallen to get nails done. Wife and daughter went today to get nails and both felt they were intruding on a private conversation between the workers. My wife got passed onto three different people. I've been in the past and got nicked and left with toe nails bleeding. Sad we have to go to San Antonio to find a nail place that: 1. Has exceptional customer service; 2. Does the job right and as desired the first time; 3. Has no language barrier; and 4. Truly values your patronage. Reserve is clean, I'll give them that but everything else is lacking. Customer service is nil, especially if they mess up and are called out. Techs will argue and then pout if you mention any feedback. Communication is great amongst the staff but can easily make customers not fluent in their language feel isolated

Eric at The Reserve and his wife are absolutely the best. Eric pays attention to detail and takes his time to make sure I am always 100% satisfied. He's helped me grow out my natural nails. Best nail service EVER.

Always love getting my nails done here! the place always clean. I like being able to take example pictures for nail ideas and the end result looking as good if not better than what I had in mind.

horrible experience! I wanted almond nails and the tech made them wide oval and mypedicure wasnt good cut my toe nails crooked and the nail polish fell! 130 wasn't worth it!

I am fucking pissed I'm getting my nails done by this one young lady she's already started doing my nails but then another customer walks in and says she has an appointment with the lady doing my nails so they move me to this one man he starts being super aggressive and rushes and cuts me and literally isn't taking his time! This man is rushing the whole fucking time I managed to get my nails done in 10 min this is how they turn out I will never go here again

Showed a very simple picture of nails I wanted, the man did something completely different, seriously messed up shaping and the acrylic was uneven and lumpy. I went back the next day to have them taken off and once again the same man did them, as he's taking them off he proceeded to tell me how I was wrong and he did them right and tried to justify the uneven acrylic, then stopped halfway through to do another girls nails and still charged me for the removal. So in total I paid 57 to get my nails messed up and another 10 to have them messed up nails removed. Only go here if you want to experience bad customer service, being up charged, and still getting messed up.

Very very very unsatisfied with my experience here. The man was way to rough with my fingernails. He then tried to blame it on my because my nails are too short?? And I felt very rushed. As soon as I stepped in I was rushed to pick a color which I cannot stand. Then the entire process was rushed. My nails look AWFUL. This has hands down been my worst nail experience. No rating.

Guy was to much in a rush and was going to harsh and made my nail come off like five times and had to reglue it and it hurt so bad and when I told him that hurts he said don't pay attention look at the tv all rude be he was in a hurry and made my nails all in even and the paint is horrible