Razzle Dazzle Event Decorating

We used razzle dazzle for our wedding flowers and our reception. The flowers were beautiful and the staff was very helpful. They did my bouquet and all bridesmaid bouquets, groom & groomsmen flowers, pew flowers and alter flowers. They also were very accomodating when I just wanted table linens and twinkle lights for the reception instead of their full-on reception decorations. I was very thankful they came and did that small amount for the reception, most companies would not have agreed unless you buy the whole show! I had created my own table centerpieces and decor and only needed table linens and some twinkle lights over the picture windows. They were a dream to work with and we had no problems at all. Highly recommended!

We had a very unfortunate experience with Razzle Dazzle. We attended a wedding fair in June and set a date to meet with them, but were told that they didnt have their calendar on them and that they would call us to confirm the date/time. They never called. We attended a second wedding fair in January and they had their calendars so we set a date and gave them our phone #. They checked the calendar and said they had our wedding date and made note of it, as well. We took off of work early to meet with them (fiancé works in a completely different town, by the way!) and the minute we sat down they said rather rudely, "I'm sorry, we are completely booked that day." We were too shocked to say what we wished we had at that moment, but we believe it is completely classless to not call and let us know that they ended up booking the date. We left a review on their Facebook page and they haven't even addressed it. Obviously they believe they have a monopoly on the market and could care less about customer satisfaction. I would not recommend them because of this.

I'm going to start off with the positives: My ceremony and reception looked absolutely amazing, but I would hope that for $10,000 it would. If you are willing to spend BIG, Razzle Dazzle is the place to go, but approach this business with patience and an open check book. I guess that wasn't so positive. The flowers were also beautiful. My friend's mother who attended my wedding used to be a florist. She said that the flowers were incredible, but when I told her how much the flowers alone were, she basically told me I got robbed. It gets even better, the first appointment I had was with Curtis. Curtis was AMAZING. I loved him. During my first consultation we just discussed some ideas, colors, themes, etc, however, when I returned to Razzle Dazzle about a month later, Curtis had been "let go." I have a feeling he quit because of the terrible people he had to work with on a daily basis, but the women at Razzle Dazzle insisted that he was "let go" because providing false promises to brides. Doubt it. Aida, the owner of Razzle Dazzle picked up my wedding, and had me reschedule with her. When I returned for my *new* appointment, she claimed that "somebody" didn't write me in the books for the day. I LITERALLY SAW HER WRITE MY NAME AND TIME ON HER SCHEDULE DURING OUR LAST MEETING. So, another reschedule. This next appointment, Aida was supposed to have my table viewings in the showroom. I had two different table options and neither of them were set up when I went in for this appointment. Aida had her staff create a half-ass version of what my tables were supposed to look like. This table viewing is extra by the way. At this point, I was praying that Razzle Dazzle was going to make it to my wedding. The other 2 issues are pretty major as well. My bouquet for my bridal portraits were beautiful, my bouquet for my wedding was twice the cost and looked pretty much the same as my bridesmaids' bouquets. Oh, and they never returned my mother's veil to me that I incorporated into my bouquet. DO NOT USE RAZZLE DAZZLE. They will seriously make you resent a great portion of your wedding planning experience, but like I said at the beginning, my actual ceremony and reception looked amazing. People told me it was the most gorgeous wedding they had ever been to, but I'm still not sure it was worth the money and the stress...

We hired Razzle Dazzle for our wedding in May 2012 and I must say they were great. The took my ideas and turned them into everything I had wanted and more. The flowers were beautiful and fresh. The linens were so unique and the lighting was the finishing touch. My coordinator helped me with all the details and I needed the help! I am very thankful for the staff at Razzle Dazzle for creating my wedding beyond my dreams.

They have everything you could need for an event. Through partnership with venue, Art Center, we got extra chairs, tables and linens. We added some centerpieces, trees and some lights for the outdoor courtyard. (which we didn't get to use because of rain)Christy was very helpful and calm about the whole thing. I would recommend approving a layout, because we had just a tiny kink in ours when there was a sweetheart table instead of a long table for the entire bridal party. No big deal tho.Thanks, Christi

Horrible communication. In a business like event planning, half of the business it communication to the client. (To accommodate and make them happy) They were extremely hard to get a phone call returned, email, or text throughout the whole process. They were then late to set up for the event. Very unprofessional.

Only got back to me when I mentioned paying installments. The owner/lead decorator said one thing about fees and then then another decorator (her daughter) said another after it was over. 2 1/2 hours late to set up. 1/2 late to pick up. Missing flowers. Unwilling to accept that they did anything wrong. The decorations were pretty once set up. However, I could have done all of that for 1/2 of what I paid. I thought I was getting convenience but I got a nightmare.