Randalls

The coupons are not working properly and the staff are wasting your time putting you through hoops. This store requires an audit by weights and measures and a multitude of internal audits. They clearly are trying to shortchange the customer and so audit every receipt.

This review is for the pharmacy staff. They are fantastic! Always friendly, even when they're swamped and it's late. So cooperative, helpful and efficient! Thank you all!

Do better Randall'sThis review is taking place because of who the manager has pulling carts from the parking lot this morning. I have a special needs adult son. I am fully aware many differently abled people cannot do 100 percent of what a neurotypical person can. You DO NOT send the barely 5 foot tall person with Down syndrome out to bring heavy carts back into the store! She was STRUGGLING mightily and had MALE {only adult male} customers shoving by her with a huff instead of displaying a modicum of empathy. Surely there is some other task this person can do.

I have lived within a mile of this Randalls for 8 years and love it. The sales are definitely a gem, yes you need to use the app but what place don't you need to use an app for now a days? Great meat prices, fresh fruit and blue bell for under $7. The cart guy is always so eager to help and always so friendly. I do believe that this location hires or has hired older adults with disabilities and I'm all for it. So many negative comments but this neighborhood Randalls is pretty awesome.

While this location has received its share of negative reviews, I personally haven't had any problem at this location except a few stock out of inventory items, but I was able to get a rain check each time.They have a huge parking lot and this location has a gas pump, so if you have those gas rewards, you may redeem them at this location.Overall, the store is organized well with plenty of signs and displays. The produce department seems a little confusing. The produce are spread all over the place, rather than being with their families. One thing I could never understand about Randall's is why are items not in their proper lanes, but rather stocked at the ends of each aisle? Naturally a customer's tendency is to look in the appropriate aisle, but when the shelf shows empty, we assume that items are out of stock, only to be further told by employees to check the shelves at the end of each aisle.Other than that, I have no complaints about Randall's. Employees are always visible working and always help out with any questions. One more thing I can suggest, is for Randall's to open a self check out counter. They also have a starbuck at this location.

I am getting tired of shopping here because I shop the sale prices and I have to constantly check the monitor at checkout to make sure the computer honors the same prices I see on the shelves. I shouldn't have to do that. Everytime shop here atleast 2 items that I selected due to the sale price advertised on the shelf, rang up at the counter at regular price. When I address it with the check out cashier they don't know what's on sale and what's not so I have to hold up the line so they can go check the price. It's pretty ridiculous that we have to go through all that for this store to honor its prices advertised on the shelves.

They have a deal on a Signature turkey. That if you buy 75 dollars or more. You get a free turkey. Not saying must clip on phone. I bought over 200 dollars. Told man phone broke. Will only work at home. He said I could not have turkey!! Wrong advertising for customer. Very mad.

Very clean store, got everything I needed, not the cheapest store but very convenient.

For the most part it's a great location but needs improvement in customer service and produce has not been the best lately and meats are a hit or miss when it comes to freshness. Great sales on everything. Overall I love the convenience and location of the store Closest grocery store near my subdivision. Lost a star because of the issues that need improvement.

Quality start with customer service. Unfortunately Customer service is very poor. Let me start with my own two experiences at this location with the store manager. First event when I checked out at the self request and I forgot an item out more than 8 items. I got home and I was missing that item. I drove back to the store. I got there I talked to the person in the self check out she called the manager. The manager came to me with the worse attitude you could imagine. She makes me feel I'm asking them for a donation, but if you think about my question to them was simple "did anyone see my Avocado". No need for that attitude. If they said yes I'd pick up my item and thank them then leave. If not I'm going back and got one and pay for it, but after I saw here attitude insisted to get my item even if it cost me a time to spend there and contact the corporate office. I started making the call the corporate office and the manger sent me one of her stuff to get me the item. The second event happened today. I'm going to write it from my girlfriend phone she was with me. Manager means solving problems satisfy the customer and support your employees. IT'S NOT ONLY AUTHORITY TO RELEASE YOUR ANGER OR TREAT THE CUSTOMER IN VERY UNPROFESSIONAL WAY.