Precision Air

I had two technicians come to visit my school to try and figure out why one of our classrooms wasn't staying cool. Both technicians left without speaking to me and I had to call the office to find out what they thought the issue was. The manager I spoke with on the phone was condescending and rude to me. So after two visits, I still have zero answers. I absolutely do not recommend this company.

Great total service hvac company. Removed old ducts and installed new. Amazing job done. Will use again in the future.

I called and they were able to schedule me for the same day. The technician was extremely professional. He was respectful, polite, and responsive. He got our system fixed and the price was reasonable.

Made a Friday night call for AC issues and was able to secure a Saturday morning appointment. Just needed some Freon and caps tightened on our 4 year old system. Prompt, honest and affordable, will definitely call them against

The service they provided was some par. It started off when the technician showed up and he was 3 hours late. He said that my AC unit was out of freon. He came back with a bottle of freon and attempted to put freon inside the system. But the bottle was empty so apparently he was out of freon too. I asked him if the AC system should be running when he tried to put the freon in there. He said like the bottle it would just fill itself up. But he was the professional I thought. I asked him if the AC unit would be able to turn on.He takes a look at the system and says that the contactor was bad. Ended up replacing the contactor but somehow installed it upside down. After that the AC system started right up and was cooling great. I guess I didn't need the freon after all he said it needed. He came back with a bill for $945. It was for 6 pounds of freon and a contactor. I told him that his bottle was empty how did he add freon. The technician said oh I forgot. I was like really. I'm not sure if the guy was high or just stupid. I'm pretty sure he was high. These people here at precision air we're just trying to scan me. Come to find out precision air used to be rapid air. They had their license pulled many times and a horrible reputation. Wish I had known that sooner I would have never used these jokers. My advice stay away from these people and find someone else. They are a complete joke.

Had a problem with my electric heater not working. Called precision air and they were quick to respond, sending a repair man out within a couple of hours. Technician was unable to diagnose the problem and suggested replacing the entire heater module which was much more expensive ($400 parts + labor to replace). Used the usual part-changer repairman's fallback argument that a switch here and there would add up to a significant cost and it would be better to just replace the whole module. I reluctantly agreed to replace the entire heater module to just get it repaired and be done. The technician called the next day to say he could not get the module as they were not Trane-certified repair company and then suggested replacing the entire air handling unit for thousands of dollars. A couple of YouTube videos and an ohmmeter later I managed to find the malfunctioning high limit switch and ordered a replacement for $40 which fixed the unit. Not HVAC diagnosticians but part changers. Where's the expertise?