Pollo Feliz Express

This place had a soft opening. So we were in town visiting family. Decided to check this place out. Our family in Laredo have a tendency to visit restaurants that they are used to. So this was out of the norm for them, not for Maria and I. We love trying new places. We went in, place was clean, well organized. Kinda small, but you can sit inside to eat, or go through the drive thru. Very convenient. Staff were super friendly and very helpful. We got a family order, which included a lot of chicken, more than enough for a family of 6. Had rice, beans, tortillas. The chicken had a great flavor, the rice was cooked right, and seasoned well. The beans were properly cooked, but needed some help on the seasoning part. I'm used to my beans, so I can get really critical when it comes to beans,. We would definitely try this place next time we are in town.

Chicken is delicious as always and rice is great. Unfortunately, the beans are consistently lacking but edible. Hoping Pollo Feliz can fix that.

lack of customer service and food is expensive. The manager lacks customer skills, really bad experience will not buy from that place anymore