Roach
No back to remotes
GROSS FOOD
Coffee on the desk
Filth
Mold
Food behind furniture
Filthy sheets
Mattress
Stains all on the bed
Stella F.
Jun 29, 2024
Tub was filthy, entire place and room is unclean. No ice machines, no working elevator for disabled. No real pillows but overstuffed throw pillows. No pool or any amenities at all. In town next to hwy. Sheets were so wrinkled they had to have been balled up for a week.
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D'Andre J.
May 23, 2024
This place sucks paid for a non smoking room and got a 25 dollar up charge on top of the $25 dollar charge to check in early so they put us inside a smokers room. Pillows are half the size of a regular pillow. Junkies and drug addicts posted up outside the room. No telephone or ice buckets in room. Had to call on my cellphone to front desk for ice bucket and when I got there they were giving me attitude and gave me a moldy ice bucket. Had attitude when I asked them for a bag for the dirty ice bucket. Ice machines didn't work. This place is a piece of sh*t.
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Jose C.
Apr 10, 2022
So far my experience had been nothing but crap. Our first room had a water leak in it from literally no where, also the tub drain would not drain the water. We called to have it checked but they decided to move us into a different room. As soon as I got into the 2nd room we smelled a horrible smell so I once again went back to the office to ask to be moved again. The guy literally looks down and says sir, but that's a great room. As if I'm gonna take his word, when I literally came from my smelly room.They finally got the 3rd room right. So 3rd times a charm.The 2nd day I got nothing but Attitude before we checked out. Made me want to slap someone but I stayed calm. This is by far the worst hotel I've been to, and I've slept next to cockroaches.
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Brenda H.
Aug 11, 2023
I would give it no stars if I could! Horrible place. We get there and their are homeless people walking around the vehicles and hanging around the hotel doors. Open the door to the room and roaches fall into the room! When they say pets are allowed it's the roaches that are the pets. Saw a roach bigger than my dog! Remote was broken room and bed was filthy. Pool was green and gross too. It was a last minute booking for a funeral and I would have rather stayed in my car if we would not have found another room at Red roof in down the road. Paid for 2 nights thru a booking service and since we did not book thru the hotel we could not get our money refunded when we left right after we saw the nasty room. I believe we would have gotten some disease or bed bugs if we would have stayed. Pictures you see on their website are a lie. Nothing looked like that. Maybe when it first opened. Keep the 200 dollars maybe you can feed the homeless people out there or fumigate the rooms or pay the people to clean properly. GROSS AND DISGUSTING! DO NOT WASTE YOUR MONEY. STAY AWAY!
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M D.
Mar 9, 2022
Checked into the first room, and the bathtub would not drain quickly enough. Called management and they came and looked at it and said it was normal but I insisted on a different room. They accommodated me. The hotel TVs, use two remotes ... one for volume and one for channels. TV service is provided by Spectrum With the channels designated as 23-1, 23-2, etc. The way the remotes are you cannot enter in a channel number and choose a particular channel. You must scroll through each channel one at a time until you get to where you want to go? There are two channel guides on the TV, But you can't scroll through the channel guide either. It was a real PIA! I could not get the sleep function to work either!The rooms are dark, not enough lights in them. The water pressure in the shower was not the greatest. I also saw a German cockroach on the shower wall, and you know where there's one of those there's hundreds more. But that's the only one I saw! The hotel is facing the expressway entrance ramp and there's a lot of road traffic noise because everybody's gunning their engines to gain speed! They entry doors needed better seals on them. The cold front came in and I could feel the draft on both room doors that I was in.The manager tried to be helpful as much as possible, but, I think his hands were somewhat tied with upper management.The room rate was $78 right before spring break but that was better than $135 block away at the best Western hotel! All in all I spent four nights there, but my sleep was not that good with the traffic and people knocking on nearby doors after midnight!
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Tanya C.
Aug 14, 2022
I'm only giving this a 1 star because I HAD TO PICK SOMETHING to warn you in my review. This place was so disgusting. So filthy. It stunk so bad and the second you opened the door and it just kept getting worse. I would rather sleep under a bridge then sleep here. There was mold on the walls, roaches, human feces on the floor, boogers or something on the "clean" towels. Food behind the furniture. I could go on and on. I will Just show you pictures. The manager, Sunny was such a rude man and didn't even care that he put us in such a disgusting room. He even said absolutely no refunds. The health department has been notified.
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Sabrina B.
Apr 8, 2022
Do not recommend coming to stay here no matter how cheap it is. We had a couple issues hints the pictures.. the tub wouldn't drain properly, coffee all over the desk, old food behind the nightstand. Asked for a refund to get another hotel, front desk REFUSED, treated us so disrespectfully and repeated he'll get us another room. New room had a dead roach. Spend $20 extra dollars on a better hotel and spare you a headache!
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Madison B.
Aug 5, 2023
they stole my money! i had to cancel my booking but the phone just rings forever. i even tried emails. they charged me in full. i've been trying to contact them still for weeks. they reply quickly to bad google reviews but that's it. this place should be shut down.
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Joseph S.
Mar 18, 2022
If you are coming for the breakfast, DON'T! You will be severely disappointed. Dirty pool. Shower was broken. Toilets broke as well. Don't do it!!
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Nathan M.
Sep 25, 2022
Do not book here. Had to re-wash all our sheets and it reeked of cigarette smell and bad odor. Better off spending your money elsewhere because this was possibly one of the worst hotels I've stayed in.
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