Padre Escapes Vacation Rentals

DO NOT RENT FROM THESE GUYS ~ TERRIBLE MANAGEMENT AND TAKING ADVANTAGE OF Falsely advertised as a 5 bedroom, that sleeps 13. Was a lot smaller than described, especially when it said 5 bedroom & was only 4. Called management immediately & the lady was argumentative & said we rented it as a 4 bedroom? I asked if there was a 5 bedroom available given we showed up on a hurricane weekend? She said NO. Not true & there was so many Knick knacks & furniture we had to hide stuff in closets Moving ON.......upon arriving the only towels were on the ends of beds. ONLY I towel for the twin bunks & no pillow cases & each queen or king bed only had 2 towels each. I told the lady there weren't even enough towels for all 13 of us? She offered no solutions! I also mentioned we didn't have pillow cases on half our beds. DURING COVID-19 this is REQUIRED. During covid the cleaning should be more on POINT? This place was pretty dirty from the AC vents, ceiling fans & to top it off not enough soap or towels? We would've brought our essentials if we would've known. So I asked her if she could adjust our price bcuz we also got gauged at $650 a night, yet upon checking in is advertised at $397 a night? They did NOT even email us our details on the 72hr cancellation until 5pm the day before our trip. We were trying to figure out if we could cancel since a hurricane was expected? We were told if we canceled we loose 50%? 1. Gauging during pandemic & hurricane2. False advertising & misrepresenting from towel shortage, pillowcases & 1 whole bedroom?3. Unprepared for maintenance or request 4. No rugs or anything to mop up the buckets of water coming into the place, so we had to use white towelIf I could give 0