McCoy's Building Supply

While the interior is clean & seems well stocked, the employees were very unprofessional and almost unhelpful. We came in to shop for a new door, and Jordan was barely helpful. He made us feel like we were inconveniencing him, at best. At the same time, my husband listened to other employees yelling about how "Jen took 30 minutes to clean a toilet". Although it might be a valid upset for the business, it's not an appropriate thing to be yelling about in front of customers. Overall, a negative experience here and we won't be back.

I have visited the Holly store on various occasions. While they have multiple employees If they dont know you as one of their regular customers you are just ignored. If you ask for a particular item, they point. Very disappointing, you would think that with their price point higher than the big box stores better service, in this case not so. This isn't a one off complaint but multiple times

I just stopped at McCoy's to spread my purchases to the little guys. There were 7 employees, 6 behind the counter one walking around. There was ONE car in the parking lot ....mine. Not ONE single employee ask if I needed help. I did. They may have what I need but trust me, if 7 people can't be bothered to ask me, I don't need anything. I'll take my chances with the orange and blue.

I've shopped there numerous times (at least a dozen) and have had nothing but positive experiences. During the course of building my shed I stopped in for products as well as advice. Have browsed numerous times without purchasing. Without fail, the staff has been extremely helpful and pleasant. At one point they even resourced additional mulch that was eventually delivered to my house to make sure I had enough. Store is extremely clean with a surprisingly deep selection of items - I say this because one would assume you need to go to the bigger box stores to find what you need - not true. Lumber is high quality and well taken care of (not warped etc). Thanks.