Lulu's Flowers

I received several arrangements for my birthday and the flowers from this florist lasted the longest and stayed the freshest!

We had a dear friend pass away and I ordered a plant, with some type of train, and 6 yellow roses to be placed in the plant. Our friend loved yellow roses and I wanted to make sure he got at least 6. The plant was fine and they did find a little red wooden train (about 3 inches), that was fine too. There were no yellow roses!! I wasn't happy! I called LuLu's Florist. The excuse I received was that the funeral home in Aransas Pass would not accept the plant with roses on Saturday. The funeral was going to be on Sunday at 2pm. Susan the management of Lulu's said the roses opened and were falling over. So she removed them. My problem with this: is that all the other florist in the area know that you deliver funeral flowers the day of the service. Why try to deliver the plant with roses about 9am Saturday? Will they look good by 2pm Sunday? Apparently not!!! I will not use this florist again!!!

Placed orders for two specific arrangements under the holiday section of Lulu's website. Two arrangements were delivered but not the ones I ordered, one was not even a Christmas arrangement, it had sunflowers and orchids?! The order was placed for delivery on 12/21. On 12/22 when I was on a 4.5 hour flight a message was left to call. I did call when I got off the flight but there was no answer and no way to leave a message. I'm extremely disappointed in every element of this transaction. I made these orders on behalf of my daughters to their grandparents for Christmas. My daughters were quite surprised when their grandparents texted them photos of unfamiliar arrangements. All in all a bad experience. If I can ever get a hold of anyone at Lulu's I'll be requesting a refund. I do not recommend this florist. The first photo two photos show what was ordered. The all red arrangement was substituted for the arrangement in the photo with the deer in the photo. As you can see, they are not alike at all. The second arrangement with the pine cone and gray wood box was substituted for the arrangement in the photo with the red tablecloth and yellow bow on the vase - nothing like the order placed and not Christmassy in the least.

These guys are as good as it gets. There is not a better place in Rockport (and probably the entire Coastal Bend) to purchase flowers. The staff is VERY friendly and helpful. I have purchased a number of different arrangements from them in the past, and I have not been disappointed once. Their creations are some of the most beautiful I have seen. One of the last arrangements I had them make for me was for my girlfriends birthday. It looks like it belongs in the lobby of a 5-star hotel in Maui. The one time that there was a miscommunication with them, they did everything they could to make it right, including making a Sunday delivery at no extra charge. I will continue to use Lulu's and will recommend them to EVERYONE who is looking for nice flowers. Most of the time I simply call in my order, and I have implicit trust that they will make the best arrangement they can for the price.

From out of town for a funeral. Went in last minute for an arrangement of flowers. Couldn't have got any better even if I had ordered in advance. My little brother even bought a last minute arrangement. These ladies were so kind, they even took the flowers for us in order to show us how to get to the funeral home.I can't thank them enough for having beautiful quality flowers available, sharing how to do the cards for a funeral, and being so generous with their time. They are such wonderful representatives of this sweet little coastal town.

Have receive flowers through this florist a couple of times. Worst arrangements I have ever received. They were not very well arranged. And the flowers were not fresh at all.

Today was a rough day and someone sent me some very beautiful flowers. The person wrote a lovely note as well but forgot to sign their name. I called Lulu's Flowers to ask if they could tell me who sent the arrangement. The person I spoke to was very kind and said she would let me know. I found the sender (my brother) by asking my family and friends. Lulu's called me back a little while later to let me they hadn't forgotten about me and were waiting to hear from another party about releasing the name. I let them know I found the person and I thanked the woman for doing so much work on my behalf. It was very kind of them to do so. The flowers are beautiful. A big thank you to Lulu's Flowers and my brother.

We ordered flowers through a 3rd party and Lulu's was the florist they chose. The arrangement is lovely and the recipient was so pleased with them. This is a florist we will look to use again for sure.

Save your money! I would give zero stars if I could. The left is what they delivered. The right is what I ordered. The owner informed me that due to the pandemic they couldn't get all of the flowers as specified in the order. However, they did not replace them with anything in some cases or with an inferior product in others. Thank goodness I ordered thru pro-flowers who promptly refunded the money upon seeing these images. You decideIf this looks like $100 worth of flowers. I paid $116.

I also ordered a Home for Christmas Centerpiece and a Gourmet Gift Basket that never came Christmas Eve. It was embarrassing asking my stepmother this morning "Did you get your gifts". NO NOTHING WAS DELIVERED!I was having problems placing the order on the internet and NO-ONE answers the phone so I sent a email asking for a call back. I very nice lady did call back and took my order and said I gave plenty of time if I wanted it delivered Monday and I confirmed they were open Christmas Eve for delivery. Not sure what happened as I have been using Lulu's for years and have been really happy until NOW, they really blow it this year.Very unhappy in Renton, WA.