Las Palapas

Puffy Tacos! Chorizo and Egg Tacos! There is nothing on the menu that isn't perfect!We visit from out of town, everytime we're near a Las Palapas. It's got a special place in our heart. Quality Food, GREAT value, and a fanatical service experience. We're usually the people who aren't all ready to order at the same time...or have a kid that spills a ginormous drink...or decide they want more tortillas the minute our food comes. These people love what they do; and they make you feel like family. Military discount is the best I've ever seen...especially in a very military town. They definitely deserve your business!

This is the perfect spot for the in between meeting spots to see and eat with my family. They live in San Antonio and I live in Austin and this Las Palapas location is the perfect in between spot!Service here has been great, fast, and attentive. We have not ever had a problem with our waitstaff. Prior to my last visit our orders were always correct and the food came out fast and hot. In our last visit we ended up having slightly incorrect orders (wrong ingredients on our tacos) and I ended up with an extra taco on my plate. We let our waitress know and she apologized and corrected the order. It turns out she took our order correctly and it was just the kitchen that got it wrong/mixed up. Plenty of space to meet here with a large group of family or friends. If you got more than 6+ people you may want to give them a heads up so they can save/reserve a section for you. Just phone them and arrange and communicate how much space you need.Parking is easy but can sometimes get congested if the drive-thru is busy and bonkers (usually only on the weekends). Food portions are large and the breakfast tacos are LARGE so be ready to chow down or share your tacos with your company (or take it home!).

Las palapas has poor service compared to the San Antonio locations. One time I waited forever in the drive through and it was an order just for me not several people. Another time I went in for a Togo and waited over 15 minutes for food that I walked out. If you actually eat in service is quick. If you order breakfast tacos in the drive through let them know if you want green or red sauce as a few times I was never asked and forgot to ask. Nothing worse then your taco without salsa

Huge fan of LP over 20 years, this location is awful. Service was good but the tacos were the worst I've ever had, the pancakes were dry flavorless & served with a packet of high fructose corn syrup not syrup, all flavorless. Sad as we use to always enjoy LP.

1st visit and last. Plate of flautas and beans and rice. Flautas were precooked, chicken inside not hot. Nothing was hot! Beans taste like lard. I couldn't eat it

I'm a fan of Las Palapas and their sister restaurants, Ay Chiwawa... love the Machacado, beef Al carbon, salsas, enchiladas verdes... it's really good recipes.. BUTThis New Braunfels location seems like an afterthought. I've been several times and only once did I feel like the place was working like a well managed restaurant and that was a year ago.The staff seems to be either overworked, sedated or generally unsure of themselves. The wait time to get service and food out of the kitchen is inordinately long when the place isn't very busy. I got the best service a year ago when it was very busy.No complaints about food and the staff is friendly, but this place needs a manger that is engaged and breathe some energy and life into it so they can thrive and be a place worth coming back to.

We had a great experience at La palapa a today. Ricky was our server and he wa fabulous. The food came out quick and he kept our drinks full

I have eaten here a couple times a month since it opened. It has always been mediocre and slightly overpriced but it was convenient. I don't recall when but they started asking for tips at the drive thru, all they really do is take your order and bag your food, as opposed to refilling your tea or chips if you eat inside. I have always been asked if I would like salsa with my order, and what kind, the time before this last trip they didn't ask and when I got home there wasn't any in the bag. This last trip I specifically asked if I could have salsa with my order (I ordered chips & queso among other items) and was told that salsa costs extra. Aside from the nickel and dime BS, our meal was horrible. The tortillas on the enchiladas had crunchy bits, there was very little to no gravy, the fajita meat was dry and tough, the flour tortillas were stale, and there wasn't any plasticware or napkins (another upcharged I'm sure). Do yourself a favor, go to Taco Cabana instead, you'll get the same mediocre food for less money and they will give you free salsa. I've had my last meal at Las Palapas.

The food here is so mediocre & portions are pathetic. Rice/ beans are so cheap to make, at least fill up the takeout container, geez.The rice has 0 flavor but beans were ok tasting.Worst part was the cheese enchiladas. Omg 'RED' Christmas red tortillias that were old and dry with very little cheese, they were awful.My take on this place is there's way too many others serving this type food that's edible.

Went through the drive thru 3 days ago. When I asked for a receipt for my transaction, the young lady said that she was unable to print me a receipt. No big deal until today when I looked at my bank and noticed that I was charged more than what my transaction was. I get the same thing when I go through the drive through so I know how much it was supposed to be and she seemed to have added a tip to my transaction. I tried calling the restaurant to report it but they do not answer and their mailbox is full. Just be aware and watch your transactions at this location!