LA Laguna Mariscos and Sushi

Hope the owners of this restaurant read this at some point . I ordered a ( Marlin tostada ) , which nowhere in the menu description says one of the ingredients is Bay Leaf ( Laurel ) . I do NOT like this herb . Obviously I did not like the food . I told the waitress I was not happy with the tostada, she took it and came back with it ten minutes later. She said the manager ( Nacho ) said no . As soon as I had a chance to ask him why he refused to exchange , he told me my responsibility is to ask the waitress the ingredients . I mentioned the ingredients need to be mentioned in the description , especially when its an obvious ingredient . His attitude is of a person that has no customer service knowledge . I did mention to him I was leaving a Yelp about this , his response was ( do what you have to do ) . Several people have made the comment that he has this type of attitude across the board. Horrible attitude to say the least .

My husband brought home takeout from here last week. It was our first time having food from here and it was highly recommended. We wanted to try a few things so we ordered three plates to share; tacos Marlin, tacos Ensenada and a Monterrey roll. Everything was fresh and delicious. It was so much food, we couldn't finish it. They also included rolls, chips and salsa with our order. My husband said the customer service was great and the staff was friendly. We will definitely order from here again.

Pase el otro día a comer unos tacos governador y unos camarones a la veracruzana, muy riquísimos, todos los empleados son muy atentos y amables, me encanto el lugar y se lo recomiendo a todos... tienen un espacio grande para grupos y parejas, regresaré muy pronto

Terrible, apathetic service ruin a otherwise good meal. Do yourself a favor and go somewhere else!Visiting Laredo from San Antonio and hearing of the hoopla surrounding the opening of La Laguna near The Rim in SA, I had high hopes of eating at this Ldo location. I've visited La Laguna several times in my past Laredo trips, most recent in February, and have seen the decline in service and quality of experience over these visits. On this visit during a steady Sunday night (not busy, just steady) the server wore her mask under her nose while she randomly walked up to our table of four and muttered "Drinks."No hello, introduction, name, or welcome... Just "Drinks"Four waters ordered, four bottles of HILL COUNTRY bottle water dropped off at the table with chips and 2 sauces. We were still looking over the menu so asked for a minute... 15 mins later she returns to rudely take our order, "What do you want."We order then asked for more chips and she said ok. After 12 mins of waiting for chips I went to the front to tell a guy that our service was terrible as the server disappeared. He asked another server to take us chips, which came out promptly. Maybe 5 mins later the first plate of food is brought out. Seven mins later 2 more plates of food are brought out. The server asks if everything looks good and I ask about my plate, she looks at me like i was crazy for asking for food at a restaurant then asks what I ordered. I look at her amazed that she didn't realize an entire plate of food is missing. She checks her pad and disappears for over 10 minutes. Another person brings out the plate. It took over 30 minutes for my food to come out!!! Which tells me she forgot to put in my food order.We were never checked on and had to go up and ask for utensils, condiments, straws, etc...I thought of complaining again but the front desk didn't care the first time I complained to correct the server's apathetic attitude. When the bill came out, we were charged $2 for each HILL COUNTRY bottle of water!!! This place is a RIP off and a joke! I'm not one to rant and complain but this was the last straw. The manager removed the waters and we were charged for the food, which is perfect.I will never return to La Laguna nor recommend it. Do yourself a favor and go somewhere else.

The atmosphere was nice and the drinks were pretty but the food was just ok! I had the shrimp tacos and the tilapia tacos... nothing special. I would maybe come back for the pretty drinks and nice atmosphere

If you find yourself in the city of Laredo, Texas and hungry for delicious Mexican style seafood and sushi, you are in the right place. Being a border city to Mexico, Laredo has it's share of great seafood restaurants and La Laguna Mariscos sure has a spotlight on them. Not too long ago I came with a friend for ceviche de camarones (Shrimp Ceviche) and boy were we in for a surprise. The ceviche was well served combined with spicy prepared cucumber slices and of course tasty. The quality on this dish is great and recommend two people sharing this because of the portion size. Unless you are very hungry then go ahead.. Lol, I on the other hand ordered their Avocado Sushi roll and enjoyed this dish. The roll had a yummy fresh taste to it and had just the right amount of avocado on the roll. This avocado roll came with a side of crab salad, Tampico and fried rice. Just great. Price was decent and overall satisfied with the food. What I liked about the restaurant is that the ambiance is so vibrant and full of life. I believe they have live music on the weekends and let me tell you, salsa music at La Laguna is spicy! ay ay ay! Therefore, I would also like to suggest to the owner that management should be on top of their servers at all times. In fact, management should be on top of their servers and customers. That Saturday I went to dine at La Laguna took almost 26 minutes for us to get our orders in to our server. I understand that businesses can be very busy, specially on a Saturday night, but these small details make a big difference. The restaurant is very neat and clean. Servers are friendly and love that they even suggest good dishes from the menu. Thanks guys!

I ordered the Camarones al Chipotle. Whenever I've ordered this dish at other restaurants they either serve 6 jumbo shrimp, or several of the medium sized shrimp. This place served 4 big shrimp and a ton of those tiny little shrimp that have no flavor. They try to get away with charging you $15 for a plate of 4 shrimp by surrounding it by a shitload of the tiny shrimp. We all know those tiny ones taste like garbage. My friend ordered a Piña Colada and said it was all sugar.

We came for lunch and I have a discount card that gives you a small free shrimp cocktail with a purchase of a plate. That's an awesome deal, but I presented it to the waitress and she told me I need to wait until we order. She wants to make sure that we order at least one plate first; she's done this before. Come on! There are FOUR of us, there will be FOUR plates for sure. The food at this location is awesome. The one in Jacaman not good.

Desgraciadamente hoy tubimos una horrible experiencia en esta ubicacion. Nos offecieron comprar un sushi roll y el otro gratis, y al momento de pagar nos cobraron dos. Sin decirnos que tenia que ser del mismo estilo cuando nototros antes de ordenar, PREGUNTAMOS con el "gerente" NACHO. La cuenta debio haber sido, $25 y nos cobraron $50. Yo pienso que es un ABUSO porque somos clientes de muchos años. Esta noche, nos defraudaron y perierdon unos clientes excelentes! De tal manera, estoy avisandoles a todos que revisen sus cuentas antes de pagar.

Primarily serving tilapia fish unless you opt for whole fish. Service is good, staff is super helpful and friendly. 4 stars to them. Food is average tasting. Didn't try the sushi. They had a small band playing in the bar area Saturday night too.