Island House Condominiums

We were looking for a Memorial Day Weekend stay-cation. We had been booked for a month when they cancelled our reservation just two weeks before. The reason was that they don't rent to locals. Gosh Corpus Christi, this local business doesn't think very highly of you! I understand policy, but why did it take them a month to see this? Others in our group were cancelled too. Good luck finding somewhere to stay with such short notice. Thanks Island House for ruining our weekend. I will tell my out of town friends and family how you guys operate.

Came down for family Thanksgiving on the island. The property is old built in 1968 and just finished replacing the sliding glass doors. Physically the building is maintained well. The unit was clean and bedding very good. It's time though the the owners perhaps start looking at bring the units up to 2021 inside the units. Replacing rusty closet tracts, replacing de-silvering mirrors, new counter tops. Those two items will enhance the units appeal.

Great location, but outdated, very loud and expensive for what you get. The pool is located in the middle of the complex and it was so crowded and noisy it was worthless and was a big detractor at night, especially if you're in a first floor room. Crowded with unsupervised, screaming children, old fat men smoking cigars and families that looked like they moved all their worldly belongings to the place. Others appeared to take up every gas grill in the patio for their personal use in one giant party of grinning, greasy discourteousness. Our room was relatively clean if you don't count the bugs. In general need of repair with thin walls. You WILL hear your neighbors beside you and above you while they talk in the room. NOT worth the price of more than $300 per night. The iron gate closest to the beach was jammed shut, pool equipment laid about randomly. Overall this tropical paradise is disappointing and in need of a redo, but with the Holiday Inn damaged by hurricane, they have no competitors. If you're staying in Corpus, I'd recommend renting a house instead.

Loren at Front Desk was very Rude, I Tried to change my reservation due to cancer treatments in Dallas and she said not. I was told I would get my $600 back since I was well before the 90 day deadline. I was so shocked I could not change my reservation did not know what to say. I asked to talk to a manager and she said no and said she had worked there for 5 years and I did not need to speak with anyone else. I Was very unhappy, its not my fault I have to get radiation in Dallas, She hung up on me and was extremely rude basically told me not to call back. I guess I wont be coming back any time soon really too bad they treat their clients so poorly. I have stayed here many times maybe about 10 or 15. And my Mom and Dad too when they were both still alive. I may still try to book a reservation this fall. but unlikely. She said I canceled too many times and I was wishy washy and there was a note in my file not to grant me any reservations due to cancelation, but I only asked for my one reservation to be pushed out one to two months due to radiation treatments. and it was well beyond the 90 day required window. Lauren is a liar and does not care about residents Don't recommend this place at all. When my Dad was Still alive he loved this place but it was different back then. Its really too bad they are so mean to their guests, its very unfair IMHO. I can't help that I have cancer. Maybe Cynthia or whoever runs the place now can get this situation under control. They have my number. I am so sad now after my experience with Lauren, She is extremely mean I would fire her in a heartbeat. I would not feel safe now going to this place with People Like Lauren around, extremely unpleasant. God knows what would happen when I was there or what she would do to me when I was asleep. I don't understand why she is so mean and unpleasant after all the time me and my family have spent there over the last 17 years. Extremely unfair and impolite. I am sorry Loren that you feel the need to be so unpleasant and unhelpful to people that need to change their plans a little due to unforeseen health conditions, that is most unfortunate and violates several state and federal laws, I plan to take that up with local authorities including CC City council, the Mayor, the COP and the Hotel Board, Governor Abbott and Ken Paxton. and I hope the management takes that into consideration. It is illegal to discriminant against people that are handicapped. I have not made multiple cancelations only wanted to push out my reservation so I could get radiation in Dallas. Maybe you don't have any parents and don't understand what happens to people when they get older. I think that is likely the case. Its really too bad. I have also contacted my legal team so you can expect to hear from them in Nueces County due to your illegal actions, they are very familiar with the laws in the region. You Lauren will be named in a lawsuit as well as Island House In Nueces County. I hope they give me back my $600 they said they would and are not lying. I have that in writing. I have heard from other people and guests that Lauren is extremely mean. Unfortunately unless something changes I would steer well clear of this place, which is really too bad. maybe I will hear back from them and will report back accordingly.UPDATE: Spoke to Maria on the phone this morning and she told me it is best if I don't make any reservation requests at Island House. I have been a part time resident as well as many members of my family for about 17 years. I have always paid my bill on time and in full and have been a great resident quiet and kept to myself, as well as my family. Its so sad that I am being treated this way, This is a great location and its so horrible that they are treating people so poorly I cant imagine I am the only one. I tried to discuss this with Maria but to no avail she said to not make any reservation attempts. I guess the Funny review came from Lauren. Its really too bad that a few people that are employees can ruin the whole experience for Winter Texans. i feel so awful after speaking with Maria I don't know what to say, don't stay at this place there are many other choices in the area. really sad. Its really a very horrible outcome. I wish it did not have to end this way. I can't help it that I have to have chemo and radiation, that is not my fault, I tried to explain that to Lauren and Maria but they refuse to listen, I am not wishy washy as per Lauren, I am just ill. My legal council is looking into this situation, HIPA and other laws prevent this type of discrimination, its not just immoral its illegal. Don't stay at this location you will be sorry if you do.

We have been coming down to the Island House for years. We recently stayed in unit 102 and were very disappointed with the way the unit was maintained. The inside of these units need a major upgrade. De-silvering of the mirrors, the rust on the hinges and tracks inside the unit and kitchen sinks that seem to backflow when you use the garbage disposal. Not happy at all. Pool closes at 10:30 pm instead of at 11 pm. Not cool folks. Each of these units needs to be updated ie beds, bedding and couches. Yuck. Also, look at the outside of the rooms where the lights are leading down each hall way. Some lights are yellow while other are bright white. And the lighting needs to be cleaned ie bugs. Just go by the elevator by behind check in / office and look at the yellow light above the elevator and tell me why they are loaded with bugs? Not clean.

I regret to express our disappointment regarding our recent stay at Island House. Our initial encounter with Victoria was delightful; she displayed exceptional kindness, politeness, and helpfulness, making our vacation experience memorable. Despite the no-pet policy, Victoria accommodated our service dogs graciously, even offering us a Military discount, a gesture that deeply touched us as my husband is a disabled veteran.However, our satisfaction was short-lived due to a drastic change in communication on the second day. A different staff member was unaware of our service animals, leading to harsh confrontation about the presence of pets in our rental and threats of additional charges. When my husband spoke with Stacey, the manager, she promised a partial refund for the extra charge, contingent on the room's condition.On the final day, we attempted to express our gratitude and ensure the room's cleanliness, but our encounter with Kayla at the front desk turned sour. Kayla was dismissive, unhelpful, and incredibly rude, refusing to inspect the room or contact the manager. Her behavior marred our experience significantly, overshadowing the positive aspects of our stay.We commend the housekeeper who supported us and verified the room's cleanliness. Her kindness and professionalism stood in stark contrast to Kayla's behavior. We hope this incident serves as a reminder that employees, like Kayla and Stacey, are representatives of your establishment and should uphold the same level of service and respect that Victoria and the diligent housekeeping staff demonstrated. We appreciate the efforts of these individuals and hope that future guests do not have to endure such a disappointing experience due to miscommunication and unprofessional conduct.When I contacted Stacey to address our experience, she not only questioned the legitimacy of our service animals but also accused me of dishonesty, asserting that we attempted to deceive the hotel's policies. This false accusation was not only offensive but deeply hurtful, particularly given my husband's disability, which necessitates the presence of his service animals.Furthermore, the situation escalated when Kayla, a member of your staff, went so far as to contact my workplace, alleging harassment on my part. I find this behavior highly unprofessional and distressing, especially considering I was merely attempting to voice my concerns to the management. The lack of response from your management team regarding my initial complaint compounds my disappointment. I had hoped for a resolution and clarification on the policies but have received no acknowledgment or explanation.I am truly appalled by the lack of empathy and professionalism displayed by your staff, and I urge you to address this matter promptly. Customer service should be the cornerstone of any hospitality establishment, and the behavior exhibited by your employees has left me deeply disillusioned. I implore you to rectify this situation and restore my faith in the integrity and professionalism of Island House.

there were roaches in the rooms! ick...also, no umbrellas at the pool. when I asked about the umbrellas being put out, I was told that the guests kept putting them up so "they are being repaired as we speak." 5 days and no shade. be prepared for hidden fees. they now charge 3.5% for credit charge fees I recommend you find another place to stay

BEWARE.. I have been going to the island House for nearly 40 yrs. We were excited to go this year after receiving an email about the condo upgrades, pool resurfacing and new pool furniture. Upon check in our excitement quickly changed to disappointment. We were informed that we needed to pay in full upfront and that they would be passing along the 3.5% credit card processing fee. They will also charge you $25 for lost keys now. We had booked 4 rooms. Three of the rooms were for 4 nights and 1 was only 3 nights. We checked out of the 1 room and then received a call that we needed to check out of the other room. We asked for an exception since we were only there 1 more night and we're told "we make no exceptions not even for owners". Basically the front desk staff said if you don't like the rules stay somewhere else. Upon check out we were charged an additional $50 cleaning fee. As if this wasn't bad enough the 4 days we were there the pool was never cleaned. Our unit was not upgraded in any way. In fact the carpet which must be from the 80s felt like an old sponge. The showers were moldy and all 4 of the units had bugs. There was some new pool furniture but most of it was still old. Very disappointing and will not be returning.

Don't waste your money. Rude staff as well as overpriced poorly maintained condos. Never again.

I having a VERY VERY BAD experiences @ Island house condominiums We got force to leave @ 7pm Just because we having the music on loud. Thats not the issue But this is a big Discriminating For sure i know peeps playing music But we cant Or because they judging us cause they think we gay & if they dont want us not to play music they should posted or it should be on the contract but there isnt Soooo this is a very bad place to stay i would bring this to the Business Barrau for this DISCRIMINATING US