H & H Iron & Metal

First time there and last the staff really needs to learn how to treat customers with out a attitude and need people to direct you where to dump what you are dropping off instead of trying to down talk you because you didn't know how they operate...

I went there cause as we all do from time to time I was in need of cash for food I pulled up gave them everything I had they were nice up until I went to the office to get a check and that's when I was told they were unable to print checks and I'd have to wait till Monday well I couldn't wait that long to feed my family so I went to the front to cancel the ticket and he of course dumped it out already but assured me he could retrieve my stuff I for one don't trust that I went in with number 1copper any way I ended up not getting paid and now I am having to take off work early Monday loosing money and wasting gas just to get paid don't use this company they said Internet was down I was picking it up on my phone I think the funds were not available

I left my honest review of H&H recycling before but the person responding to it owner didn't like it on Google review so he deleted it. So here it is again.The facility is quite dirty to say the very least, they're very lazy when it comes to cleaning up their driveways parking lots, if you're lucky not to get any screws or roofing nails in your tire you're surely might get some in their parking lot when you go get your cash.They have different prices for different people, for us regular folks that take the time to take out the screws to try to get a better price, (by taking tin off the sides of copper reefers, etc, cut the rubber off the electrical wire.They have what is called preferred customers, who get a better pay,Which really doesn't make sense if one thinks about it, H&H workers have to clean the metal still, by cutting it to size, cut the tin off the sides of the reefers, time is spent taking the rubber off electrical cords, etc And these preferred customers who are getting top pay, don't have to do any of that by getting all the screws out, cut the metals off the sides of the copper reefers, etc still get more cash than the regular folks who are doing it right, we're the real scrapers.As the owner pointed out in his response to my original review, we're not forced to sell our metal to them, and he denies the special treatment given that these preferred customers I spoke of and said it is only to those that bring in 500 plus weight, that might get better rates than the rest that day.If you complain you are branded as a disgruntled customer, this multi-million dollar business should at the very least purchase some push brooms and clean up their parking lot with all the screws and roofing nails that is laying around. But I guess the owner is enjoying his cool AC in his office crunching the numbers, servicing the preferred customers he has.My wife and I have been going to H&H for 5 years, and since we don't go every single day we're not preferred customers, they do have better pay than the other recycling facilities in Corpus, but they lack the ability to clean their driveways and parking lots, (they're not held responsible for any type of damages by loading or unloading, they're not going to pay for any flat tires that you get on their property, their snooty attitude shows, just like the guy responding back to my original review on Google should reflect on the type of people they really are, and since he didn't like the review he just deleted it. Giving a honest review of their facilities hurts more when it's the God's honest truth, and that's why he deleted my Google review.