Randall R.
Aug 7, 2024
Been with them for over 10 years. Three years ago they replaced our upstairs unit which uses natural gas for heating. They didn't hook up the exhaust properly, which caused monoxide poisoning over the last two winters. Our boys were having headaches and we couldn't figure out why. They did come out to fix it to be fair but only because I was really pissed.The most recent visit, they found the capacitor was bad. They charged us $370 to replace it and then said they would blow out the drain line while they're there just for good measure. Finally today, our other unit stopped blowing cold air. I reached out to them but they were more concerned about charging me a trip fee plus service even though we've been a good customer for 10 years.I definitely will not have them over anymore, especially after the safety of my family was in jeopardy, much less recommend them.
Read More
Marco C.
Aug 29, 2024
Hello There, I am not sure where these negative reviews come from but I am a witness of great service and excellent customer service. I've recently used Great Air to service my home and my place of business. I am impressed with their attention to detail, honesty, competitive pricing and overall great service from start to finish. I am very particular with who I endorsed since I am in a service industry myself. Kuddos to the Team and especially Marcus for going above and beyond. keep up the good work! A very satisfied CustomerCorpus Christi TX
Read More
Scott W.
Apr 23, 2019
Bunch of crooks. Owner non existent. Did a big project and just quit. Never return calls. Owes people lots of money. I wouldn't trust this company. Many other companies out there. Don't waste your time with these guys.
Read More