Tom H.
Aug 1, 2024
I cannot in clear conscience recommend Dub's anymore. Their $125 examination fee amounts to an entrance fee to get into their garage and results in a laundry list of things you didn't ask for in the first place. Their pricing has gotten out of hand and IMO honest pricing left their business. We were customers from way back, but we're done.
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Stacey L.
Oct 18, 2023
I can't begin to tell you how Dubs Garage helped us! We called in the morning and said sometime late in the afternoon we would picking up a car and had to drive it back to Austin that same day. We didn't know the condition of the car and we needed them to do whatever was necessary to get it on the road. We didn't get the car until late in the day. We realized the transmission was slipping a bit, and the brakes weren't very tight, the tires needed air. We called at 4:30 and said we were 20 minutes out and they said "No problem!" Everyone was accommodating. The ladies in the front office were very professional and the nicest people in the world. The mechanic was fast, got the tires filled and didn't try to get any repairs out of us at all. He said the car was roadworthy and we made the trip home to Austin safely.We were far from home, and we had many choices of places to call for this service. We are so glad we picked a local, family owned business that's been around since the year I was born. Go to Dubs Garage where they treat you like family
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Kimberly F.
Jun 23, 2022
These guys are wonderful! They've done an oil change as well as my state inspections. They aren't pushy and are super friendly. I've heard nothing but good things about them and I can see why! I'll definitely be back!
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Game G.
Jan 6, 2022
They don't even do estimates over the phone so I need to take my car that don't run to them just for them to ball park me a price ehh
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Ronald D.
Apr 8, 2020
I've had 2 things done to my SUV at Dubs. The first was the air pump on the anti-pollution system. Full price for the job at Autonation dealership was $4,200.00. Parts were $2,900.00. Dubs did it for a little less than $3,600.00 saving me $600.00. They forgot to put the last 4 screws in the fender well. The good thing about dubs is they are honest as the day is long.They need to have a second mechanic go over their work so they don't make silly little stupid mistakes at the end of their jobs like they did on my car. P.S. I'm an aircraft mechanic.
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Henry R.
Sep 13, 2024
very and Friendly. mechanical work was done correctly and quickly. cost reason reasonable.
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Kristie J.
Aug 5, 2024
They currently have my vehicle. They sent me an inaccurate repair estimate that stated that they hadn't actually done the diagnostic that they charged me $125 for.When I pointed this out, they ghosted me. And they have my car. They lie and they'll hold your vehicle hostage.
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Rodger N Rose B.
Aug 9, 2024
Took my bronco to get the speedometer fixed. After weeks of being at Dubs Garage and paying almost $5000 ....there problem still going on. Yes they replaced headlights changed battery got an inspection and change some wires, but to me that doesn't justify $5000 and still have the issue that I took it in for. Not to mention they seem to act like nothing gave us the keys and made us think everything was fine until we got in to drive off. Went back in and they are like well we can't find the part that is needed blah blah blah. I then get online and find one for $175. This place is a joke and apparently robs people blind.Please people be mindful of where you go and who you trust to do your workI will not be going back or recommending anyone to go there. After we bought the $175 part and put in ourselves WOW ITS WORKING something Dubs didn't do
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Dolores C.
Mar 7, 2024
I will start this review off with some positives. The front desk staff are very nice. They also sometimes offer rides home when your car is being worked on. You also receive pics of the issues found. Here is the bad: I had my car serviced there in November 2023. At that time my car had the works done. New brakes, rotors, brake system flushed, manual transmission serviced, oil change, blah blah blah. Almost 4k worth of work. Since that time, my car has been driven about 2900 miles. Yes, only 2900 miles. 1600 of those miles were out of state. My car does not get driven far or frequently, maybe once a week. I took my car back this week and the estimate was for 1500. Imagine my shock when they wanted to service my manual transmission. AGAIN. 2961 miles after IT WAS JUST SERVICED!!! Usually they're not serviced until about 30k miles. The lady at the desk said 'the tech just added that on based on mileage recommendation, they didn't look back at your service record'. Ok cool. So you want to charge me twice as much (last service 11/23 was 125, now want 325) for a service that was just done. What if I never looked back at my last service record or remembered that it was just done? Did they even check the transmission fluid? Obviously not, because if they did, they would have seen the fluid is basically brand new. I would have been ripped off! That's cool! When I called the lady out on it she didn't have much to say. They also had an inexperienced person 'new to driving manuals' drive my car. He apparently thought something was wrong with my clutch. And my brakes too apparently. You know, the brakes I just had fully serviced and replaced less than 3k miles ago. Why on earth are you having a new manual driver diagnose clutch problems?! They don't know what normal and abnormal feels like! For what it's worth. I don't have clutch problems. No grinding gears, no issues shifting, my clutch has had the same engagement point. I didn't even take it in for clutch problems! Oh, and my brand new brakes work JUST FINE, I might add. They wanted to charge me 75 for clutch diagnostic and 75 for brake diagnostic. No thanks. They wanted to charge me over 300 to replace two radiator hoses (each hose costs about 50 tops btw). I posted the estimate on Reddit and the mechanics there said the industry standard time to change those two parts are 0.8 of an hour, and even if California wages were being paid, over 300 for that service was highway robbery.So, if you take your vehicle here, they will treat you nicely. It is to get your money. And they may duplicate services that are completely unnecessary and overpriced. Be sure to look over your service records closely to see if you actually need what they recommend. I would approach this shop with extreme skepticism when they make their recommendations. I would also double check their work before leaving. Last time, my door panel fell off and another piece had not been put back on before I even left the parking lot. I now have zero faith and trust in this shop. I will be taking my business and two vehicles elsewhere.
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Shavonda H.
Dec 25, 2023
They have done it once again been having problems since I bought this car and also dealing with my extended warranty has been a nightmare and even tho the warranty hasn't even been helpful Dubs always tries to find a way to get it done and cater to my needs. I can't thank them enough for being so professional and kind in my time of need. Thank you!
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