Paula C.
Oct 7, 2021
Good place!. My dishwasher broke and the technician was good and knowledgeable he found out it wasn't a problem with the machine but the electrical connections of the house and problem solved
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Rosie B.
Apr 12, 2021
I have used this services before and was very pleased and I also referred Ray's company and my friend was also pleased with his service.I called on 4/6/2021 to request service on my refrigerator's ice maker and he said he would be out the next day between 2-3pm. At 315pm since he has not arrived yet so I called and Ray said I meant to call you and said the production on that ice maker has slowed but I may have another solution and I will call you back in 15 minutes. Today is 4/12 and I have yet to receive a phone call.Very disappointed and I will NOT refer this company again!
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C M.
Mar 19, 2021
Ray first helped me install my washer and dryer about a year ago. He was great to talk to and offered a lot of advice that only comes with a lot of experience. So when my range stopped working I didn't hesitate to call. Hector came out and was just as easy to work with as Ray. My range's code implied overheating. This could have been a costly fix but Hector found the problem which didn't require parts. Only charged for his time to show up which is more than fair. I did play phone tag a couple times but I also understand that they get busy and can't be expected to adhere to an exact schedule. I really appreciate Discount Appliance Repair's professionalism and courteousness and will count on them in the future!
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Steven T.
Dec 26, 2019
My refrigerator started leaking water. Hector came out and determined what he thought was the problem. I ordered the parts he said to order. After replacing them, it did not fix the problem. He diagnosed what he believed was the problem again. Ordered and installed a second part. Told me to call him in 3 days if problem was not resolved. It wasn't. Now he wont return my calls or answer texts. Initially I was impressed with the service but it looks like they had me fooled.
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Katie N.
May 20, 2020
I called several appliance repair companies that couldn't help me with my refrigerator issue. Fortunately, I finally found Discount Appliance Repair. Ray was so helpful and knowledgeable! He helped me tremendously with my refrigerator and was very knowledgeable. I would highly recommend this company for appliance repair!
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Debra B.
Jun 29, 2020
So glad my husband found these guys, so polite and professional, they explained what they were doing as they were working on our ice maker in fridge. And explained what to watch for and told us to call right away if there were any problems. Water leaked out on floor again and they got back with us right away, we ordered the parts we needed and they rushed right over soon as they got a break from other calls and installed the new ice maker right away. Great Job guys
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Arsinoe R.
Sep 28, 2018
Great service!!! Came the day after I called, everyone was polite and so helpful. It was completely explained what needed to be fixed, I was shown on the broken part why. I was given a reasonable estimate before any work was done and there were no surprise charges. Definitely recommend them. Thanks
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Adam J.
Jul 26, 2018
These guys were great!!! Very fast and very affordable. They came out to my house and fixed my broken refrigerator within minutes. I would highly recommend!!!
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Parina W.
Mar 26, 2013
Terribly disappointed with their customer service. This is the 2nd time we have called this compant out to fix our washer. The first experience was good enough that we contacted them when the washer broke again. Not sure what went wrong, but the experience was VERY different this time. Once the repair man came out to access the problem 2 weeks ago, he stated that the issue was with the timer and he needed to order the part. In order to obtain the part, he would need $150 up front, to collect the rest when he returned to do the repair. He deposited the money the day I gave him the check and NEVER followed up on coming back to do the repair. It has been 2 weeks, and after numerous calls and voicemails, my husband was finally able to reach the repair man (once we called from a different phone number, which he did not recognize) and get our money back.Save yourself the heartache and use someone else.
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Jason B.
Sep 9, 2019
This place has amazing talent. My problem was no problem for these guys. I will never call anyone else to fix my washer/dryer/refrigerator/stove ever again. If you have any appliance issues, give these guys a call. If I could give more stars I would.
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