Class Act Salon & Spa

Bad place. Worst experience ever. The new owner is driving it down hill since the switch and has terrible communication skills and can't handle how to talk to people when that's 60% of the job. Don't waste your time.

Class Act SalonThis place is a joke and the new owner is terrible! My daughter went in for a balayage (her graduation gift) and came out looking like bleach was just placed on the bottom half of her hair. Something I could've done myself. We paid $145!!! I went with her the day after to get it fixed...The owner told the stylist to just tone it and curl it! Pffft! It needs to be re-done and CORRECTED! Then the owner finally agreed to let another stylist correct it but said it would be an additional $50! No ma'am! It's not my responsibility to pay another stylist to fix one of the others mistakes!! It's the business owner's!!!She (the owner) did offer to fix it herself at no charge at HER convenience. Again, no ma'am! We paid to have it done correctly and want it CORRECTED now so she doesnt have to walk around embarrassed. We paid the full quoted price originally so why would we be ok with paying more?! The manager has since reached out to me and was even more rude and insulting. This place is ridiculous.

This place messed up my boyfriend's legs. He got a wax done by people who didn't know what they were doing. They didn't get nearly half of the hair and left so much wax on him. They didn't finish and still made him pay full price!! ($75)! Do. Not. Recommend.

The nail technician they have to offer does nails poorly, they pop off in a few days, she doesn't seem to know what she is doing and her nails are way over priced for such simple nails.

This is the only place I will go to get my hair done. I will not let anyone else touch my hair. Michelle and Brandy are the best!

A nightmare from word go... dark dingy place, dirty, and lots of things / trashy boxes etc... hanging around. Woman that did hair was very strange. Wearing sunglasses, and said something to me that I did not quite understand. She did not talk otherwise, except to ask how I wanted my hair done. She doesn't listen to the customer, and she never smiled. Wondered what i had gotten myself into, and almost left, but did need haircut, so I stayed. I explained carefully, how I would like my hair done. I did not want much cut off bottom and did want hair cut out of my eyes and face, plus I wanted it to follow along with the style I had. Should've been simple. The woman did a chop job, cut close to 5 in off bottom and left top in my eyes. It was not good, and I am very particular about my hair. I knew then, when it was time to leave that I had made the wrong decision by staying, but that was my first time there, and I was trying to give this place a fair shake... This woman did not only do a chop job, she did it the way she wanted it done, and was nothing like I wanted. It was a very bad and negative experience, and I will never go there again. Plus, I found it to be way too pricey .Don't know if this place has changed any, but this happened 3 mos ago and from the looks of most of the reviews, I'll bet it hasn't !I will try and go to someone who is pleasant, who listens and does what I want, and if I do not get a good vibe within the first 5 mins , before actual cutting that is, I will turn around and leave.

If I could give 0 stars I would. I made the mistake of visiting this place to get my eyelashes done for my wedding FIVE years ago. Not only did they start falling off the very next day (my wedding day) my real lashes went with them and they have NEVER been the same. And to top it off, I keep having to report them because they refuse to stop calling me to solicite business. If you're considering visiting this place, just DON'T.

I completely was horrified when I got home to see better in a better light and the stylist name Kelly totally screwed up my hair. I wanted a light relaxer and alittle trim on the ends and I only wanted a blunt cut. The stylist gave me a bob hair cut instead and I called the next day to complain and the young girl who works at the front desk told me that they won't refund my money back. They charged me over $200.00 to totally mess up my hair. My hair just became even shorter because of this stylist named Kelly. BEWARE don't waste your time. I Had to go to another salon to have them fix their mistake. This place is a complete joke and only wants to scam you out of your money. The front dest receptionist told me that a light relaxer would cost around 75 to 80 dollars and yet they charged me over 200.00 for them to screw it up. Thanks alot.

I absolutely loved my stylist, Heather. She is new and only working part-time but she did a fantastic job on my hair. I had color correction, highlights, cut and style. My hair looks stunning. My only reason for not giving 5 stars has nothing to do with the quality of my service my it was that the salon was in need of a deep clean or updating.

I've tried to tell myself I like this haircut. But seriously what is to like...it's so horrible.