Chicken Express

Called ahead to order gizzards and livers ( have been told to order these items .. one must call and give them 20 minutes).Got to location to pick up order along with 3 of thier mondays special only to be told IT WOULD BE 15-20 MINUTES FOR CHICKEN TO BE READY... Really at 5:30pm you have NO CHICKEN READY..This is classic for this location.

The hours listed on the Internet say they are open until 10::00 p.m. As we got out of our vehicle, a girl came out from behind the drive thru and yelled out, "We're closed," and rattled off their hours. I told her they needed to update the Internet then. Funny thing too is where their hours should be posted on their door, they're not. Don't waste your time or money here. We went to Golden Chick in Kyle. 1,000 times better food too. This Chicken Express has gone downhill fast. Double thumbs down!!

I ordered the number , 5 of the fingers were ok 2 were paper thin. My friend pickles had 6 pickles for a $3 side of fried pickles which is crazy. They gave me a tiny thing of gravy for all my tenders and I was done after 4.5 and on top of that it took 15 min for room temp food l. It should atleast be hot.

I have never experienced anything but hospitality here. There is one young lady that I wish I knew her name. She's very little. :) She was so sweet to me today and I've always had a great a great experience.

I went a little nuts and got my usual 3pc dark, then added potatoes and a coke to make it a combo. When she asked if I wanted cherry pie.....of course I said yes.It was closer to $10 this time, which is more than I usually spend feeding myself here. I often do the budget option of just 3pc dark and add my own drink/sides at home, but you'll *never* make me regret that pie. The cherries were slightly tart, not over-sweet, and the crust was dusted with powdered sugar. It'll be hard not to order it again next time.

I've never been to a Chicken Express before and was shocked at how good it was. Every item I ordered as hot and fresh. The fried chicken was much better than Popeyes or KFC, the sides were delicious and varied. I think the biggest surprise was how the staff went out of their way to take care of me. They brought my food to me and even offered to refill my drink in a slow moment. The restaurant and bathrooms were clean, I will most certainly be back.

I love Chicken Express and look forward to going when I come back to SM. But I was a bit put off by this visit where I ate inside (typically I use the drive thru). The food was great. The restaurant was not. I got there on Friday at 1048am (they open at 1030am according to the door) and was the only customer inside the entire time I was there. There was food crumbs in the seat of the booth, food underneath the tables, the rugs were FILTHY, the drain for the tea had dried/crusted something, and the soda machine had dried, sticky (what I assume to be) syrup in the back and underneath - which meant anything and everything stuck to it. Scared that if the customer-facing part of the restaurant looks like this then what does the kitchen look like.

How come it seems when the guys run this place things get done, service is provided. The young girls here just pace back and fourth not wanting to run the orders to the customers like the gents do. The guys provide good customer service while the girls wear nose rings scratching their a$$ watching the air go by. It's why I stopped coming the first time. Food still good but they need to follow the Managers examples.

Awesome service, best chicken I've had in so long. Was truly amazing, more people should be going to this place

waited 30min for this waste of money and time, awful service and food. don't really know why this happened?????????