Chicken Express

Typically always a positive visit when coming by. The staff is always friendly and helpful. The chicken is good, but the gizzards can sometimes be too hard to eat. I'm looking forward to trying more chicken soon.

This was my first experience at this place of business and wished I had never gone but its location is convenient by my neighborhood. So, I decided to give them try. Ugh! Wrong decision!I drove to their first menu to see what combinations of chicken they had to offer. So, I drove up to the ordering menu and I proceeded to place an order and we're very rude. I have a business and if I knew of any employee speak that to a customer, I'd kick them out the door!

Gizzard dinner was cold and the gizzards so overcooked they were inedible. Cole slaw turning brown and tasted mildewy. Fish was excellent but pieces very small.

While the food is good. The service had steadily declined. The last two times they've gotten my order completely wrong. It says on the menu you can pick your pieces. However, they usually ignore what you asked and toss in whatever. Which if you've done drive-thru, you're just screwed. Their side of cheese sticks went down from three to two. How is TWO sticks a side?Last time I'll go this location.

Enter the restaurant at 2:30 PM on Sunday. Two tables sitting in the restaurant total of three people. Employees walking around in the kitchen area. Never acknowledging me standing at the register for over five minutes. I just walked out. I'll spend my money somewhere else. Thank you.

Food was awful, waited 30 mins for some nasty chicken and watery mashed potatoes. Would not recommend.

3 different times now I have waited 20-30 min in the drive thru for my order only to have someone come out and say that they either dropped the food and had to start over or my order was used to fill someone else's order that had been in line behind me, meanwhile every other car that came behind me has come and left. The location on Staples is always great but this location is the worst.

This is my normal location to go to and I sat in the drive thru for over 15 minutes before I was told that THEY JUST PUT our chicken liver in the fryer! Said it was because they had a bunch of large regular chicken orders come in... the customers behind me should have had to wait!!!If I ever come back I'm Not Moving from the window till my order is ready.....

chicken was dried out crust was full of oil and okra was so bad I couldn't eat it over all I will not return

The service was horrible waited in the lobby for 5-7 minutes before I was even asked if I had been helped when I started to order the cashier was very very disrespectful when I asked for the manager I was given attitude when the manager came she had a lot of attitude and aggression saying "we're very busy rn so what can I help you with " mind you nobody was in the lobby beside 2 couples who had already been seated I proceeded to tell her that the business was unprofessional and she needed better employees and left I WONT EVER COME BACK TO THIS OR ANY CHICKEN EXPRESS AGAIN ....