ChemPro Carpet Cleaning

Often A/C ducts are an afterthought to a clean house, but when I had my carpets cleaned, the air ducts were also cleaned. Best combination for a clean refreshing smell and feeling throughout the house. My carpets are old and had rough and tough stains on them, no spot rug cleaner could even touch. Now, after CHEMPRO Carpet Cleaning, all stains are gone. Oily spots, pet stained areas, heavy traffic, and even blood stains were erased. The staff were great from information, booking appointment, reminders, advance notifications that the techs were on their way, actually cleaning to finished job all done very professionally. Highly recommended.

SCAM company!! They told me it would be $45 to clean a staircase, then after they cleaned the carpet charged my credit card $85 WITHOUT MY CONSENT.When I called to let them know they overcharged me they said the tech should have told me there was an additional $40 "trip charge" that they forgot to quote us. (The house is on the Island, so this is pretty excessive.)The receptionist then became belligerently rude and said it was my problem, not theirs that they forgot to let us know. When I asked to speak with a manager she said there was only an owner above her and they would call me back. This never happened and when I tried to call back they refused to answer or return my calls. I will be filing a complaint with the Better Business Bureau!!Also, the carpet was not cleaned very well. They spent 10-15 minutes tops cleaning a staircase from first to second floor. This was no deep cleaning and we could have done better job with a rental steamer.

Very happy with the duct cleaning service. Shaun and Marco showed up right on time. They were very courteous and explained everything they were doing. I would be pleased to call for their services. Great company and a great job!