Butler Signature Events

I'm surprised there are no reviews on this company. I walked in to see about renting a few chairs and table cloths - only to find an apparent disgruntled worker in the showroom. I felt she was annoyed at the fact I even walked in .. as she had to put away her paperwork. I felt she was annoyed when I couldn't remember what price she had told me on some sample chairs & I felt like I got a stare of 'are u stupid' as I was trying to figure out costs..... I didnt get her name .. but got the impression she has been there a long time by the fact she rattled off numbers from her head & made me feel like I should have brought in a print out from online. She was not pleasant to me, she never smiled, and actually seemed very relieved when I told her I would think about it and let her know. I promptly looked up other rental companies and found Rental World... I gave my business to them instead. They were pleasant, the store was large and clean .. as well as much better prices ... so ... check out Rental World instead ... I think you will have a better experience without this Butler Rental Signature Events business!

I have used Butler for so many events. Terry always takes incredible care of all my needs and they are always ready on time, accommodating, innovative and maintained whatever the event budget established was. No over pressured sales tactics here, and linens are always perfectly clean and as ordered!

I am so disappointed in Cassandra at Butler Rentals (let's call it what it is). In June, we met with her for well over an hour outlining a SIMPLE backdrop for my parents' 50th wedding anniversary. We picked everything out and even drew detailed sketches with Cassandra's help. We signed the sketches and I at least had the where-with-all to take pictures. Cassandra was supposed to notify us of their arrival to set up - still haven't received that call. It was by accident that we ran into 3 men who were setting up. When we called, we were told a designer was on site - asked the 3 gentlemen who was the designer on site - response: None of us. Never mind the constant frustration with colors, fabrics, and everything else. Further, the valence that was sent wasn't even long enough to cover the cross bar!!!! Thank God a friend of ours was there to make it work. I will say that the 3 gentlemen were nothing but accommodating and pleasant - they deserve 5 stars. Cassandra gets 0 stars for her lack of professionalism and service. I DO NOT recommend you go through them unless you take copious amount of pictures to get something even remotely close to what you want, and apparently even doing that doesn't guarantee success.