CHECKIN - UPDATE:Well here's the outcome of my 2nd experience...my friend & I thought we would enjoy getting out for Mother's Day by enjoying brunch. I arrived 1st and then my girlfriend joined me, we ordered & share a margarita flight. They give you more juice than expected so, I ordered Ciroc to make another drink so, it would not go to waste. Service started off good but, it took a slow left turn for my girlfriend. We were chatting, sipping & ordered afterwards....long story short...My food came, her's took a very long time and upon the server checking on us...we seen her coming & said, you not bringing us bad news. She said, "No, your food should be right up."We waited about 20mins later and this is when she came back to inform my girlfriend that they rain out of the salmon for the salmon croquettes dish. My girl was very bothered because, how long we were waiting and esp., cause I had ate my food and she still hadn't ate. Long story short...our server must of told management she no longer wanted to serve our table. Then a manager came over to our table, my girl ended up complaining to not 1 server, not 2 Managers but, also a 4th person. I tried to de-escalate the situation but, my friend was very hungry & upset. At any rate...I tried to calm the situation by jumping in a time or 2 but, I felt BOTH sides so I seen where both sides went sideways. However, what I did NOT LIKE...was the UNPROFESSIONALISM I witness and walked up on when I walked upto 3 of the 4 staff members who were having a discussion ON THE FLOOR of the restaurant talking about my friend/what had occured. As an YELP Elite, I seen this as messy hearing them gossip about this. Conversing about this should have been discussed OFF TGE FLOOR & behind closed doors however, while I'm waiting for my receipt...I approached these 3 ladies and heard them. This was not a situation I had even encountered so, I just grabbed the girl who told me she would bring my receipt and got my receipt and he headed out. I can't say I will ever return to patronize this business even after they tried to recover the situation because, I feel this business has some kinks to work out and staff needs to keep drama off the restaurant floor. If we were not ladies, I could have seen this playing out differently like on some of the crazy situations seen on social media but, we not like that. Wishing your business success but, please work out these flaws asap! FYI: They sell hookah so, if you do not like others customers blowing smoke toward your table...this place is small so, smoke may make its way into your face. RECOMMENDATION: I think hookahs should only be allowed outside on patio. Not inside the left side of restaurant.
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