Vincenzo's Convenient Elegance

This is wonderful! We ordered an Italian sub, chicken parm, a loaf of fresh bread, and some meats from the deli which were all amazing. This was our first time here so I was a little bit confused when we first got there because I couldn't find the menu sitting in front of my face, lol. The staff were really busy and super nice. One of the young men took our order to our car which was unexpected and really cool. The Italian sub was absolutely delicious and HUGE. The chicken parm was also tender and delicious. This isn't a place to dine in fyi, this is a place to grab some food and a nice bottle of wine. Im so happy this place is just around the corner for us!

VERY poorly managed, at least at Christmas time.I left work a little early. Driving near 161 + Sawmill. Realized I'm hungry and thought about dinner. Said to myself "I'd love a good meatball sub...".I've stopped at Vincenzo's for at least 25 years (they opened in 1987). They have a very good meatball sub.So I park and walk toward the door. There's a huge sign in the window that says "DUE TO STAFFING SHORTAGES, WE'RE ONLY OPEN 8am - 5pm".Are you kidding me...?!? It's 4:50pm on a Thursday afternoon during holiday shopping rush. I guess I'd better hurry - I only have 10 minutes. Strangest closing time for a carry-out restaurant I've ever heard of.I walk in, there's 1 other customer in the whole place - sitting at a high-top sipping wine. They have literally 10 people working behind the counter. It looks like they're employing the entire Dublin High School lacrosse team during winter break.So much for having a staffing shortage. I guess if you want to close your restaurant at 5pm, that's your prerogative, but that's dumb and not very customer-friendly. And it's kinda insulting to your customers to say it's because of a staffing shortage when you're clearly very overstaffed at the moment.There are only 2 customers, including me, in the store with 10 workers. Should be easy, right? Not so much...I speak to the young woman behind the prepared foods counter, and ask for a Meatball Sub (which I've ordered here a dozen times). She says "I'm sorry, we're not doing subs during Christmas time." Are you kidding me...?!? (second time, if you're keeping track)She's embarrassed, and trying to be helpful, so says "but I can sell you the ingredients - meatballs with sauce, bread, cheese." OK, sell me the ingredients and I'll put it together myself at home and fire up the oven.She puts some meatballs in a container and points me toward the bread. I see the manager behind the deli counter ladling Wedding Soup into containers. Ask him if it's for sale? He says "yes". Then I ask 1 of the 8 young men behind the deli counter for some sliced provolone for my meatball sub and some deli meats so my wife can have a cold cut sandwich (amazingly, she doesn't like meatball subs). He says "I'm sorry, we just put our slicer away. I can't sell you sliced meats or cheeses". Are you kidding me...?!? (yep, that's the 3rd strike, and where I come from you're out on the 3rd strike)There are like 8 young men standing around behind the counter doing absolutely nothing, just standing and waiting for 5pm. You have a huge case of cold cuts and cheeses sitting right in front of me. The deli case is half the store. But because you have a "staffing shortage", and because it's getting close to 5pm, you're not going to sell me sliced cold cuts or cheese for my assembled-and-made-at-home-by-me-and-baked-by-me meatball sub...?!?I asked please. The answer was "no". The manager was standing there the whole time, ladling soup - he heard everything, but never said a word.So I let them keep the meatballs and walked out. I'm guessing they said to themselves - "are you kidding me..."?!?My mother always said you can be nice but still make your point.So... "very, very, very disappointing". I left feeling they didn't give a shit about me - the ridiculous sign out front about a staffing shortage when they had 5x more employees than customers, closing at 5pm in the middle of Christmas shopping rush (Sawmill Road was PACKED with shoppers), don't want to make a meatball sub, already washed and closed the slicing machine before the store was closed.Disappointing. Poorly managed, at least at Christmas.Too bad, their food's been good in the past.So I went to City Barbeque on Henderson Road. Madhouse. 5x more customers than employees. But somehow, their very busy and overstretched employees were friendly and helpful and made me feel like I mattered to them. They apologized for the wait. They were friendly. They made sure I got what I wanted. Very well managed.City Barbeque opened in in 1999. Vincenzo's opened in 1987, 12 years earlier. But City Barbeque (who always makes me feel like a valued customer) now has 67 locations, and Vincenzo's is still has 1.I wonder if there's a correlation between good management, and making your customers feel valued, and the success of our business?Gee, I wonder...

I got chicken salad and a pasta salad as a Togo lunch. It was super good. the staff was friendly and offered samples. The bread is salty and delicious

A friend told me about Vincenzo's several years ago, so I made a point to stop in since I was in the area. This Italian-centered market is small, but has decent menu (more on that below) and wine selection. Looks like all the boxed products and olive oils are imported from Italy, a good sign of quality. Every Friday and Saturday (the entire year-long), Jordan mans their grill out front of the store grilling up all kinds of different meats, pork, poultry, etc. He informed me that stUff on their menu is not pre-made, so it is better to call ahead the day or two before so your item(s) can be prepared fresh. He also mentioned that their meats are always grilling throughout the two days, so most isn't ready until closer to the 12-1 PM hour - note to self. Their website's menu has several items that sound wonderful, so a calzone was my original intent for my stop. I stopped in around 10:45 AM and the calzones were still baking, so I will definitely order ahead next time. I did get some of their popular Chicken Salad Genovese - always made daily and readily available. Their fresh homemade pesto sauce is phenomenal, and the chicken was tender. I ate it with some TJ's Stir Fried Cauliflower mix and it was so good. I bet it's fantastic with a tasty cheese slice and toasted on fresh baked bread - yum. Also one of their huge beef and pork meatballs (if you like extra sauce, they gladly add that in AFTER weighing the meatball - a fantastic touch of great customer service!).

The lasagna they make is better than any Italian restaurant I've been to. I probably said "emmm" 15-20 times last night while eating it. Wine selection is great. Their Gorgonzola stuffed olives are tremendous. Every time I have been here, I have really enjoyed all the food I've gotten.

One of the best Italian sandwiches I've had! Very mom and pop in the best way possible. Note that you do need to order the sandwich ahead of time because if you walk in at noon like I did, they will be sold out! Worth it though for the price, size, and quality (this thing is seriously the size of a small baby). I will be eating it again!

A wonderful surprise!I moved to this area about 5 years ago and assumed Vincenzo's was a restaurant (it is) but had no idea of the format.I planned my visit to take home an Italian sub ($10.99) and whatever else looked good.Major flaw in that plan was absolutely everything looked good.So... I chose a small loaf of bread (sea salt & rosemary) and a small bag of amaretti cookies while waiting for the sandwich.I heated the sandwich up in the oven at home and despite the 'serves 2' suggestion, I sliced the beautiful sandwich into 4 portions. The bread is amazing - crusty with a delightfully fluffy interior and essentially perfect alone or as the sandwich wrapper.The sandwich ingredients were fresh and high quality / easily the best Italian sandwich I have ever had.I am saving the bread to slice and have with dinner tonight. I'm looking forward to it.More importantly, I am looking forward to returning to try a few other prepared entrees next.Sautéed mushrooms, sauce, manicotti or lasagna are next.

Delicious prepared foods to go, fresh bread everyday,excellent wine selections! What's not to like!!

I really love getting food from here. I'm from NJ and this is the closest i'll get to a genuine Italian deli. Recently i ordered about 2 lbs of their Stromboli. A contractor was finishing up work on our upstairs bathroom. He'd gone to a county fair the day after with his daighter, and he wanted Stromboli, but he was disappointed with the one he had there, so i said i would get it at Vincenzo's because all their food is great.I placed an order got it the following day. I gave the pepperoni and cheese Stromboli to my contractor, which i regretted. The stromboli was huge, but it was hard as a rock. so i threw out the piece i had. I guess they dont throw out anything , they sell it.

On the way back from getting my haircut I was in the neighborhood and thought I'd stop by for a sandwich. Frankly for $13.99 I expected something way better than what I got. The picture in the yelp web site of their Italian Sub tells it all. The bread to meat ratio is completely off. More like 80% bread to meats and cheeses. Actually it's hard to taste the sandwich fillings there is so much bread. Just ridiculous. Do yourself a favor and make your own sub. You will be much happier!