Twinscapes

Sam did my patio at my old house 3 years ago and did a great job. When I moved into my new house I wanted to use him. But he had hired Tim to do design and customer communication. Tim is awful at his job. He doesn't return emails, ignores phone calls and lies. He has excuse after excuse that I eventually figured out were lies. Saying he was waiting on the HOA when I called them and they had documented when they had reached out to him with no response multiple times . He didn't fill out HOA paperwork properly causing delays and when I called him on his lies he ignored me. I called Sam to try to rectify the situation and he just said sorry there was nothing he could do. This business will go down hill quickly... such a shame. I will NOT use them ever again.