The Mitchell House

My cousin reviewed separately, but I felt that the response given by the hosts on Facebook was rude, so I will add my own perspective. I will say the rooms were kept clean and the home is beautiful and in a good location. However, everything else was sketchy as heck. We saw our hosts for 10 minutes over 48 hours. I feel that at almost every other bed and breakfast I have been to, the host is available most the time, but certainly (or at least) in the morning. They did provide us with dish soap when we requested it (via a phone call), but it was a bit of an inconvenience to have to track someone down over the phone and wait hours for soap when a host who is actually at their place of business could have resolved the request in a timely manner.Perhaps we arrived on an "off" weekend as I know the hosts were sick, but I still feel this bed and breakfast needs to pick up their game a bit, especially where the food is concerned. While we were there (three days and two nights) the food was not changed until our final morning. The very first day, my cousin bit into the quiche and discovered the top was covered in red, gray and black mold. Who knows how long it was in there before we arrived to get that moldy. The quiche and every other item in the fridge (moldy cheese) remained until we threw it away, concerned others would get ill. I feel like most bed and breakfasts provide some sort of hot breakfast or at least one item that can be served warm or heated later, but there was no microwave, toaster or any other way to heat up a snack. At no point was I able to connect to the "free" wifi or get the tv working. This could easily have been user error, but no one was there to help get anything set up. And I don't want to have to call and complain every five minutes, which this would have turned into. Guests arrived at one point and I actually showed them around and got them acclimated. I know they were unhappy to be in a room without a window air conditioner because they said so and were also disappointed by the lack of host. As for the amenities, such as the upper porch and back porch, they were filthy. Not usable for much, in my opinion. The front porch is a much better option.I feel there is also a bit of a lack in security options as you cannot lock your room after you leave, and so must take any valuables you have with you wherever you are going through the day.I know this place is being renovated and had no complaints about the work in progress or anything else about the actual house. It simply wasn't a hospitable stay. I feel the hosts need to work on their hosting and actually make heir presence known at their place of business. Since they have another business to attend to, maybe they should hire an assistant to manage the bed and breakfast. Sorry if this seems harsh, but when someone leaves a negative review perhaps the first response shouldn't be to blame your customer for our bad service.Sincerely, Never again.

Not sure why anyone would give The Mitchell House a bad review! NICOLE is the best host ever!!!! Went above and beyond for me! Thank you so much I am forever grateful! 5 stars! Would give you more if I could

This was my first experience with a B&B, and it was great. It may not have been as polished or finished as others (there were some small renovations going on), but it still felt very comfortable and had great character. The owner, Nicole, was amazing. She was very inviting and made me feel welcome without feeling obligated to interact with her or the other guests. She gave a wonderful tour of the beautiful Civil War Era house, with a complimentary glass of wine, and went out of her was to offer and provide anything. I was in town on business so I wasn't able to eat breakfast with the rest of the guests, so she made sure to get up early and make me a great hot breakfast to go. The room was charming with vintage furniture and decor, and the bed was very comfortable. I definitely plan on coming back to the Mitchell House B&B.