The Diamond Studio

Great service. I've had a couple special made items and the results by Brian were fantastic. This is our go to jeweler for many years. Check them out when you're in the Gahanna area.

I will start by saying I have been a customer since 2003, and not only because they offer one of a kind pieces but, I enjoy the family like feel that I receive every time I stop in. They have handmade several sentimental pieces of jewelry for me. And each time I pick them up I'm astounded by the results, as the jewelers are talented beyond words!! Even if I am dropping off watches for batteries always a pleasant visit, with all the scented candles burning, big vases of assorted yummy sweets, in the big smiles from their team.

This company is selling high ticket items, but their employment searches are super creepy. They should be able to afford to hire an actual model, and not mandate that a trained jeweler should be an attractive woman... that's called discrimination. JEWELERS ARE NOT MODELS. An offer to house them is just beyond creepy.

I was looking for a jewelry store to replace my watch batteries and I found the Diamond Studio in Gahanna. I actually like the store, who I assumed was the owner was very nice and took my items right away to be repaired. As I was browsing the cases another employee, I'm not sure who she was, was assisting another customer. She noticed me from the end of the counter and very curtly told me to move to the other side of the store as she was putting away her inventory. It caught me off guard and I could tell by the look on the face of the customer she was helping that it surprised her as well. But I didn't say anything, I just moved to the other side like she said. The owner returned my items after being repaired and on my way out I did notice at the far end of the counter that some of their inventory was sitting on top of the case. I'm assuming because they were closing shortly. I've been to a fair amount of jewelers and I have never seen one that did not secure their inventory before moving on to the next customer or task. I think this person, whoever she was should probably adopt that practice and hopefully not offend any future customers. I wont be back.

I have shopped here many times and the service and selection is always good. Great location. Small, family owned and operated business which I prefer to support. They seem to appreciate my purchases.

The owners' and staff's knowledge and customer service were excellent. My husband and I are 2nd generation patrons because of this and their fair market prices.My husband let me select my 15th-anniversary gift. I chose a gorgeous halo-setting amethyst stone in white gold.For my birthday, he bought me a lab-created diamond solitaire.I get compliments on them regularly.This is not a chain but a welcoming business that treats its customers like family

Ryan helped me and my wife find great wedding rings. He was attentive and knowledgable. I would recommend The Diamond Studio to all my friends and family!

Words can not express how satisfied I am with The Diamond Studio. I brought in my grandfather's watch to have the watch serviced, and the case restored. They were the only jeweler in the Columbus area to gold plate. When I came in to pick up I noticed one stone was missing. They replaced the diamond while I waited. Their work was exceptional.

I never write reviews but this place is a joke!! I had a ring designed at The Diamond Studio 10 years ago. I took it in for its annual inspection. The business has moved across the road and is a hot mess on the inside. There was a messed up movie playing on the wall when we walked in. Who wants a tv in a jewelry store anyhow?!! The cases are baron and all splintered. The place looks and feels nothing like the previous location. Then, on to my ring. The lady takes it and shakes it.... and shakes it and shakes it! For 10 minutes! And then tells me I have loose diamonds. Asks if I want it fixed. I'm guessing if you have loose diamonds in your jewelry you should get it fixed. We then proceed to have an estimate. She tells us it's $1100!! She handed me back my ring. At this point, I did not shake my ring. I simply shook my head all the way out of the store!

I purchased a loose diamond from a wholesaler . Then came to the Diamond Studio for the ring, and mount ! I was told by the owner that I could come back a few months before my wedding, and purchase the band for the ring . I went back for the band, and they immediately started pricing a custom double band for around $4,500... I mentioned I was told I could come back in, and purchase the band at anytime .. Brian, began looking through countless books. Nothing!! It was getting close to closing time, so I gave them my full name and number. I was told I would be contacted in a day or 2.. Two weeks go by , and no call.., I call them to check in, and get the other owner Brian #2.. He said Brian #1 will call me back in 30 minutes. Brian #1 calls me back 3 days later, and leaves a voice mail saying that band is discontinued and a custom would need to be made.Coming from a sales person I know bad follow up, and bad selling habits . This was all around bad customer service, ability to deliver what was offered, etc .. I would not recommend , or shop at this jeweler.