Store On Broadway & Penn

The food tastes good when it is done right. My grandmother and I eat here frequently and i would say 90% of the time our order is wrong. Today specifically my grandmother ordered a sub with mayo only and when we got home about 15 minutes away it had olives, peppers, mushrooms, and more on it. When we had went to pick it up the three women working argued over whether or not the sub was made correctly because two claimed it was plain while one said the sub was made how it had been ordered. My grandma assumed it was correct and figured if it was plain that would be fine. Never once did one of them mention it might have everything on it so she assumed there was no reason to check it, because whether it was plain or whether it had the mayo would be fine. When my grandmother saw all that was on the sandwich and called the woman transferred her to the manager. We drove back down and as soon as my grandmother got inside one woman said "i told you it was wrong" continuing to argue with my grandmother. The woman who previously stated the sandwich was made correct concluded they had put the wrong sandwich in her bag and made it correct. The woman working the cash register is extremely rude and has been rude every time something has been wrong, which is frequently.