Shelby Management

WARNING! WARNING! This review is completely honest and the evidence has been review by an attorney for further investigation.The head landlord of this company is money greedy and completely unprofessional. He lies about how great the properties are, he's clueless about how incompetent his maintenance crew truly is, he will illegally try to charge tenants extra money for unfounded reasons until you throw the law in his face through emails, and he will keep half the security deposit for leaving items behind that were apart of the property on move in day, and then charge the next tenants for the exact same things, or he will just refuse you a thorough walk-through with statement of condition sheet or room checklist before and after moving out and lie on the final bill statement claiming "tenants left apartment dirty" after he actually witnessed, on move out day, the tenants scrubbing and leaving the property cleaner than when they first saw it on move in day. The floorboards and window blinds were covered with so much thick dust that it bothered my allergies and breathing the first couple of days we moved in. The maintenance crew would take their time coming to work on a request and then only complete half of the things I asked and would tell me that the hole in my basement floor was fine and we could work around it. They costed me a fortune during the winter because the house was airy and there was way too many cracks in the door frames and walls for the house to actually hold heat well. The location was basically the only thing I was paying for. Everything else was awful. There were mouse holes in the floorboards too that they never sealed up either.Honesty and truly, this was the worst rental experience I've ever had during my four years living around Ohio State campus. Avoid this company if possible, you will be overcharged and treated with complete disregard because Stephen looks down on all college aged people. You wouldn't even receive your chump change of a deposit until 37 days after your move out date because he wants to teach you a lesson about speaking up for rights as a tenants. If you're ignorant of your rights and fine with your landlord ignoring customer satisfaction, then I do recommend this rental place for you.

I have lived in an apartment managed by Shelby Management for a total of four years and recently vacated my apartment after a recent two-year stay. The apartment was well-located very close to Ohio State. It is very safe, secure, and quiet.The management was very good and the maintenance crew always responded to my requests promptly and did the work very professionally. The manager of the complex was also very professional, cordial, and prompt in addressing any issues or requests that I had.I was given a full refund of my deposit without hesitation and it was sent to me within just a few days after I vacated the apartment.I highly recommend Shelby Management. They are fair, honest, responsible, and thoughtful owners.Susan B.

Lies about apartment features and conditions, blows you off, and when you try to correct them they backtrack and act like they never said such things.

I heard that this was better than the other slumlords around OSU but that's a lie. My friend raved that Steve was a decent guy, but he was on campus 4 years and things have obviously changed. I'm pretty sure that house was cursed and the price was not worth the structure decay we had to put up with. I'm backing out of my lease early because the slumlord only wants to suck out as much of your money as possible without providing a decent unit like some of the other newer property owners popping up around campus. I'm sure with the recent developments this rental agency will go out of business soon. They've had a great run I guess. Time to retire and step aside.

My apartment is "okay." The floors are very creaky EVERYWHERE, and utility bills are way too high.