Shake Shack Easton Town Center

Pretty good. Great meal with great friends. Small burgers to be honest The service was plentiful and the vibes were immaculateWish that the burgers were bigger. Can't overstate that.

They had tablets for you to order food and brought it out to your table.The burger and fries were good but that lemonade was not good. The lemonade tastes like smooshed lemons and water.

For almost $15 a burger of two patties , the size has been getting smaller and smaller over the years. The buns are thin and flimsy too. Don't tell me inflation. You need to inflate the size of the burger and its toppings to normal size with par with other known burger joints without naming any. The age of dwarfs is extinct. We are normal size human beings with normal size appetite.

I do find Shake Shack to be a bit expensive for what they offer, but when I'm in the mood it always hits the spot. I like their bacon cheeseburger with a cookies & cream shake. What makes them superior is their shakes. I love how creamy and flavorful they are, plus they don't skimp out on the amount of cookie crumbs they add. I sometimes order fries, but I think this location has a tendency of undercooking and over-salting them.As for service, it's purposely non-existent. You order everything through a kiosk and pick up your food at the counter. They have a variety of options for seating and can comfortably fit groups of 4, possibly 6 though their seating is a bit limited. I love this location because it's close to shops and you can get your steps in to enjoy the outside portion of the mall.

Shakes were fine. The restaurant was dirty and greasy everywhere. The staff seemed a little disgruntled and were just staring off.Maybe I came at a bad time. It wasn't that busy and the mall area was slow that day because it was cold.

Four visits now to three locations (two to this one), four unpleasant experiences.This time, Sweetie went to get herself a treat before Lent. A burger and fries. At a famous, hyped burger place, that should be easy, right?Nope. Long wait. Then they screwed up her order. Then she didn't have time to wait for them to fix it, so now she has to call corporate. Someone's ear is going to hurt.She ordered cheese fries, cheese on the side. They got the sided cheese right. But, no fries. She ordered it all to go. They brought the burger on a dine-in tray. Then when she said something, they shoved that tray in a to-go bag. So she got home with a cold burger, and no fries. I see zero reason for the massive hype this place gets. So many other options with better food, and better service, and just a better experience. Again, three different locations in two cities, and problems at every one. Hard pass.

Not really impressed with Shake Shack at Easton. My cousin and I went to Shake Shack after doing some shopping. All of my ingredients for my hamburger were in the corner of the burger and not spread out at all. Half of my hamburger was patty and cheese and the rest was the shack sauce and avocado. The service was not much better, I feel like the staff seemed annoyed we were there. A girl was sitting waiting for her food and realized that she ordered to the wrong location and their reply was that sucks. There could have been something they could've done for her. Called the store and refunded her money, something. Recommended her to call customer service, I do not like to leave bad reviews but they couldn't even get my cousins food right. After waiting for awhile, I was done eating and she didn't get her food because they didn't put her chicken in the fryer. I mean cmon it's not that hard to provide fast food.

My first experience in any Shake Shack. The food wasn't bad but the menu doesn't mention that the burgers come with nothing beyond meat and cheese. I clearly also told the distracted but nice employee that it was to go and it was brought out for eating at the restaurant. Now the reason I'm writing the review is because the staff. One in particular stood at the front, not doing much, arms crossed, with the biggest scowl on her face. Even the manager asked if she was ok while he was asking if people had been taken care of. My sister in law who was with even noticed and said "no one looks happy that's working here"

Had problems with the first checkout screen because the card reader was broken, but there was no sign on it anywhere to tell us. When we finally made a new order on the second self scan monitor, we picked a number and waited. Came out quickly, but the girl who gave it to us was pretty rude. I said thank you, and she ignored me and just reached over to grab our number and walked away. It was completely unprofessional on her end. You can choose from well done or not, so I made sure well done was NOT marked. Guess what? It was well done. Ugh! It's still edible, but it's too expensive for an overcooked burger when your burger choice was definitely not marked as a well done burger. The one on downtown was so much better. This wasn't the worst place to eat, but it was definitely not worth the price. I'll be sure to hit the burger joint inside the mall for now on. At least their burger is juicy and better service, too.

I ordered from DoorDash and it was horrible. The meat was burnt to a crisp on the edges, the lettuce was old and withered and I guess they were running out of sauce because they barely smeared and on my burger. The fries are already cheap and nasty plus they were cold. They also didn't include any napkins so if I could give a zero instead of a star I definitely would....